DealDash Questions & Answers

Ask a question

Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered
20% answered in 1 day
Question:

Answer:

Hi Joshua. Thanks for your question. Please note that DealDash does not defraud or swindle any of its customers. All information about how the site works is clearly stated, and we are certified by the Better Business Bureau. If you want to learn more about our customers' experience on DealDash, you can check out this article: http://www.dealdashreviewed.com/2015/07/dealdash-scam-5-reasons-why-deal-dash-is-not-a-scam/

By DealDash -., Community Manager
Question:

I've had $200 with deal dash for over a year. can i spend that money on deal dash?

Answer:

Thanks for your question Terry. Bid packs purchased on DealDash do not expire, so if you bought bids over a year ago, you will still be able to use them on our auctions. Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

I've had $200 dollars with deal dash for over a year can i still spend it on deal dash?

Answer:

Thanks for your question Terry. Bid packs purchased on DealDash do not expire, so if you bought bids over a year ago, you will still be able to use them on our auctions. Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

How, before signing up, can i search the site to even see if anything is offered that is of any personal interest? all i saw in the endless "examples" was junk.

Answer:

Hi William. If you want to check out our available items before signing up, please click on the DealDash logo on the top left corner of your screen.

By DealDash -., Community Manager
Question:

How do you sign up

Answer:

Hi Nelly. In order to sign up, you can click on the "Get Started" button on the top right corner of your screen. Please let us know if you have more questions. We'll be happy to help.

By DealDash -., Community Manager
See more answers (4)
Question:

Do you have to buy it at market price if your not highest bidder

Answer:

Thanks for your question. If you do not win the auction you will see the buy it now button. By using the buy it now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

What is the number to customer service

Answer:

Hi Tereasa. You can call us on (855) 455-3325. Alternatively, please send an email to support@dealdash.com or contact us via live chat here: http://www.dealdash.com/support.php

By DealDash -., Community Manager
Question:

Why do people overbid on a item?

Answer:

Unfortunately, overbidding is a phenomenon we cannot explain. Users are completely responsible for the amount of bids they place in an auction. However, in some rare cases you can see this kind of situations happening. We do not have an explanation or reason why someone would overbid. This does not benefit neither bidders, nor DealDash, since it makes our overall customer experience worse and makes us look dishonest. However, since we do not have any kind of control on bids placed by our users, we cannot avoid overbidding. I hope this helps clarify. Please let us know if there’s anything else you need. We’ll be happy to help.

By DealDash -., Community Manager
See more answers (2)
Question:

Can your company give anther bid pack please? i would like if you would make one that is $16 for 100 bids. thank you!

Answer:

Yes please!

By Michael L.,
Question:

I wanted what the process is from start to finish

Answer:

If you are talking about the "auctions", you join by purchasing your first pack of bids, you can see what is being auctioned at the time and near future by scrolling through their "auction" pages, or you can search or browse merchandise they will offer soon, if you choose to bid on something you must wait until the last 10 seconds then you click the bid button, you can and should book a "bid buddy" which you add as many bids as you want and let it bid for you, that way you won't miss the win due to bad timing. The sight will give pretty detailed instructions. The bid buddy will bid for you as soon as the timer gets down to 1 second. Once you win, you go to "your dashboard" and pay for the product and it is mailed to you. The price you pay is the total, no shipping or extra charges. Once you join, you will be able to buy bids at much lower rates than the initial investment. You can bid on bid packs too, which helps you have more bids to use on the higher priced items. It truly is fun and I have gotten some amazing deals, I have lost some too, can't win them all but I have been able to acquire everything I really wanted. Good luck.

By Mildred D.

Can’t see your question? Ask to get answers from the DealDash staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
DealDash?
Post Review