DealDash Questions & Answers

Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered

20% answered in 1 day

Question:

If i lose an auction and want buy the item outright and get back my bids, how long is tgat iption available to me? If i lose an auction and want buy the item outright and get back my bids, how long is tgat iption available to me?

Answer:

Hi Bren! Typically, the Buy it Now offer expires after 7 days. However, please feel free to reach out to us at support@dealdash.com if you need further assistance as we would be more than happy to help and answer any additional questions you may have! Looking forward to hearing back from you!

By DealDash -., Community Manager on 7/5/23

Question:

I am moving next week and i want an auction and i need to change my address. how do i do that? I am moving next week and i want an auction and i need to change my address. how do i do that?

Answer:

Hi Rhonda, please reach out to us at support@dealdash.com so we can further assist right away.

By DealDash -., Community Manager on 6/11/23

Question:

Hi, i won an hitchen aid mixer for $30.00 on feb 27 and never recieved it. my name is james mattie address is 7543 peaks road in bedford, virginia. Hi, i won an hitchen aid mixer for $30.00 on feb 27 and never recieved it. my name is james mattie address is 7543 peaks road in bedford, virginia.

Answer:

Hi James, thanks for your message. We have reached out to you now directly via email, thanks!

By DealDash -., Community Manager over a year old

Question:

When i sign up, do you charge a fee to sign up? When i sign up, do you charge a fee to sign up?

Answer:

Hi Valerie. There is no fee to sign up for DealDash. You can join entirely for free and use the free account to explore the website and check out the auctions and our how it works section. But if you want to start participating in the auction then at least one Bid Pack is required. Keep in mind that DealDash has a 100% money-back guarantee on your first bid pack (Available up to 90 days after purchase) and a winning guarantee. If you try us out and don't win an auction with your first bid pack, we'll return the bids back to your account free for a second chance at winning a great deal.

By DealDash -., Community Manager over a year old

Question:

If i use bid buddy, eg i put 50 bids in bid buddy and win the auction using 30, does the remaining 20 bids get put back into my account. If i use bid buddy, eg i put 50 bids in bid buddy and win the auction using 30, does the remaining 20 bids get put back into my account.

Answer:

Hi Maria, Thank you for your question. Yes, if you win an auction with the 30 bids, the remaining 20 bids will be returned back to your account! I hope this helps and please reach out if you have any further questions or concerns.

By DealDash -., Community Manager over a year old

Question:

What happened after i put my credit card # What happened after i put my credit card #

Answer:

Hi Bradley, please send us an email to support@dealdash.com so we can further assist, thanks!

By DealDash -., Community Manager over a year old

Question:

Do you have any bamboo shades 64x64 Do you have any bamboo shades 64x64

Answer:

Thanks for your question Sandy! You can view the items available in our auctions by going directly to www.dealdash.com!

By DealDash -., Community Manager over a year old

Question:

I have $78 charge on my credit card from dealdash and i never bid on anything. how do i get my money back? I have $78 charge on my credit card from dealdash and i never bid on anything. how do i get my money back?

Answer:

Kindly email us to support@dealdash.com so we can further assist, thanks!

By DealDash -., Community Manager over a year old

Question:

When i try to put in my postal code it will not let me is it because im in canada

Question:

Any stationary bicycles for bidding? Any stationary bicycles for bidding?

Answer:

I've not seen any in the last 7 years that I've been bidding, but they change their inventory very often and add new things, so you never know when something like that would come up.

By Diane O. over a year old

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