DealDash Questions & Answers

Hi Anna. Congratulations on your win! You can pay for the item on your Dashboard - Won Auctions. If you have any issues with making the payment, please don't hesitate to ask me.

Hi Virgil. Please email our support team at support@dealdash.com.

Hi Pam. At this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to Canada

Hi Basil. We operate on the "pay to participate/bid model" so in order to actually participate and win the deals we have to offer it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids

Hi Larry. If you wish to browse the site before purchasing a bidpack, you are more than welcome to view the products we have to offer simply by clicking the DealDash logo in the top left corner of the page from anywhere on our site.

Hi Donna. We have auctions 24/7. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

Hi Kristy. Unfortunately we don't, but ehre you have a link to the perfumes we do have available: http://www.dealdash.com/#do=q&q=perfumes&page=0

Thanks for your question Shelly! If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!

Hi there Fredrick! Unused bids are eligible for a full refund only if the bids have been purchased at their full price of 60c per bid. Example (normal priced bids): John purchases 100 bids for $60 and bids 10 times. All the remaining 90 bids are eligible for a total refund of $54 ( 90 * $0.60). If the bids have been purchased at a promotional rate of less than 60c per bid, only the portion of the purchased bids that the customer would have received at 60c each is eligible for a refund. The refundable portion of the bids is always used first. Example (discount priced bids): John purchases 100 bids for $30 and bids 10 times. Only the first 50 bids of those 100 bids were refundable ( $30 / $0.60 = 50). John has 40 refundable bids and 50 free bids left on his account. He is eligible for a refund of 40 * $0.60 = $24.

Hi Monica. You can check out our promotional bid packs on https://www.dealdash.com/buybids