DealDash Questions & Answers

Hi Judy, Thank you for getting in touch. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: https://www.dealdash.com/help/how-it-works.

Hi Suman. We have our headquarters in Minnesota. You can find us online here: www.dealdash.com

Hi Sandie. Thank you for getting in touch. If you wish to view the products we have to offer before purchasing a BidPack, you are more than welcome to. Simply create your free account, then click the DealDash logo in the top left corner of the page from anywhere on our site.

Hi Jen. All of our reviews are from real DealDash customers. We do advertise our presence on SiteJabber, and our customers are glad to review us and share their experience with other consumers, even if they've never heard of SiteJabber before. If you have any more questions, please don't hesitate to ask!

Hi Lynne. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: https://www.dealdash.com/help/how-it-works.

Hi Gerald. Thanks for contacting us. We take all concerns seriously to ensure the auctions take place within the Terms of Use, which forbid related accounts to take part in the auctions. We have a team who reviews bidder activity, with a variety of resources to detect if there has been any bidding outside the rules. If you have any specific auctions where you think the terms of use may have been violated, please contact us and we'll investigate it to make sure we keep auctions fair and honest. Please let me know if there anything else I can do, I´ll be happy to help.

Hi Ernie, Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. For ay inquiries, you can get in touch with our support team on: www.dealdash.com/support

Hi Kheila. Thank you for getting in touch. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: https://www.dealdash.com/help/how-it-works.

Hi David, Thanks for your questions. We've been in business for more than 8 years, are certified by the BBB with a maximum rating of A+ and help hundreds of US customers save daily. If you have any questions about how the service works, you can contact us via email or live chat on: www.dealdash.com/support

Hi Kim, What makes DealDash exciting is that the auctions may end after any of the bids placed! As soon as no bids are placed before the timer hits zero, the auction ends and the highest bidder wins an incredible bargain on the auction item. Shipping on DealDash is always free, and the auction winner will only have to pay for the final auction price to claim the win. DealDash has no control of the duration of the auctions, and it is solely up to the bidders and their placed bids to determine when an auction ends. Thats what makes it so exciting there are no reserve prices regardless of the value of the item, and any bid can truly be the last one. We have seen $3,000 TVs or $2,200 Macbooks get sold for just a few bids, and many other similar deals are made on DealDash every day. Sometimes auctions can last for longer durations, and this is why we have a tool called the BidBuddy which you can utilize to bid on the auctions even when you're not on your computer. It will automatically place Bids for you within the last seconds of the auction. In fact, most auctions on DealDash are won with the BidBuddy. I hope this answered your question. Have fun bidding in the auctions!