DealDash Questions & Answers

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Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered
20% answered in 1 day
Question:

How, before signing up, can i search the site to even see if anything is offered that is of any personal interest? all i saw in the endless "examples" was junk.

Answer:

Hi William. If you want to check out our available items before signing up, please click on the DealDash logo on the top left corner of your screen.

By DealDash -., Community Manager
Question:

Do you have to buy it at market price if your not highest bidder

Answer:

Thanks for your question. If you do not win the auction you will see the buy it now button. By using the buy it now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

What is the number to customer service

Answer:

Hi Tereasa. You can call us on (855) 455-3325. Alternatively, please send an email to support@dealdash.com or contact us via live chat here: http://www.dealdash.com/support.php

By DealDash -., Community Manager
Question:

Can your company give anther bid pack please? i would like if you would make one that is $16 for 100 bids. thank you!

Answer:

Yes please!

By Michael L.,
Question:

I wanted what the process is from start to finish

Answer:

If you are talking about the "auctions", you join by purchasing your first pack of bids, you can see what is being auctioned at the time and near future by scrolling through their "auction" pages, or you can search or browse merchandise they will offer soon, if you choose to bid on something you must wait until the last 10 seconds then you click the bid button, you can and should book a "bid buddy" which you add as many bids as you want and let it bid for you, that way you won't miss the win due to bad timing. The sight will give pretty detailed instructions. The bid buddy will bid for you as soon as the timer gets down to 1 second. Once you win, you go to "your dashboard" and pay for the product and it is mailed to you. The price you pay is the total, no shipping or extra charges. Once you join, you will be able to buy bids at much lower rates than the initial investment. You can bid on bid packs too, which helps you have more bids to use on the higher priced items. It truly is fun and I have gotten some amazing deals, I have lost some too, can't win them all but I have been able to acquire everything I really wanted. Good luck.

By Mildred D.
Question:

Are you for american customers only? i'm in ireland.

Answer:

At this time our service is only available for the continental USA. We do however have some talented Irish lads working at the company!

By DealDash -., Community Manager
Question:

What happens with my bid funds when i don't win

Answer:

Hi Magga, if you don't win an auction you can always buy the item at regular price. We'll ship your item free and even return all the bids you used back to your account so you can try again!

By DealDash -., Community Manager

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