DealDash Questions & Answers

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Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered
20% answered in 1 day
Question:

How long it takes for delivery

Answer:

Hi Pat. Items are normally delivered 7-10 days after purchase. We try to deliver asap, and it might be sooner than that :)

By DealDash -., Community Manager
Question:

How often does the bid buddy bid after you've chosen the amount of bids to use. how does it determine when to bid? can i set it up to only bid after the price has reached a certain price?

Answer:

Hi David. The BidBuddy only bids when no one else places a single bid, thus ensuring that your bids are placed optimally. Unfortunately, it cannot be programmed to start bidding at a certain price, since it is never certain that the price will be reached. I hope this answered your questions. Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

Answer:

Hi Lena. We have a 100% money back guarantee for the first bid pack purchase. Please send us an email with your user name and we'll be happy to refund your first bid pack. You can send the email to community@dealdash.com

By DealDash -., Community Manager
Question:

I need an answer about a refund

Answer:

Hi Mary. To request your refund, please email support@dealdash.com. We will refund you asap! Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

How do i start bidding?

Answer:

Hi there. Id be happy to explain how the website works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

How do you make a deal on deal dash

Answer:

Hi Penny. First thing I would recommend is to review the site very carefully before placing a large number of bids. Making sure you understand how it works will dramatically increase your chances of winning. So where should you start? Here!: http://www.dealdash.com/page.php?id=13 Read through that page and watch the video first then start with the smaller items like $15 gift cards and the like. Youll notice many of these smaller prizes also have bids attached. I cant stress watching and learning enough-its vital to learn from the best and see what they do. Also, read the various articles under our Help section-youll learn a lot! Also, its a good idea to go up on our Facebook page and pose questions about bidding to our other customers. Youll find many of them are helpful. Can you win a large item like an iPad with a few bids on your first time out? Of course you can, but these are on of our most popular auctions. Watch and learn and ask lots of questions-Thats how you develop a great strategy for bidding! Please write back with any other questions you may have.

By DealDash -., Community Manager
Question:

How can i just look at what your auctioning

Answer:

Hi Lisa, If you wish to view the products we have to offer before purchasing a BidPack, you are more than welcome to. Simply create your free account, then click the DealDash logo in the top left corner of the page from anywhere on our site. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

How does bidbuddy work?

Answer:

Hi Karl. Thanks for getting in touch. The BidBuddy is an automated bidding tool that's used by the most successful bidders on DealDash. In fact, BidBuddy's are responsible for the majority of the auctions won on the site. To book the BidBuddy, click on the image of the auction to get to the auction page: http://screencast.com/t/QueTTpnGyd The BidBuddy will then place them for you when the clock is about to hit zero - the best time. If other bidders are placing "single" bids, the BidBuddy won't waste any of your bids. It will only place a bid when the auction is about to get sold to someone else. It's a great tool to use especially when you can't be at your computer. It's also the best way to stay in the auctions, and conserve your bids. By using the BidBuddy, you dramatically increase your chances of winning auctions! I hope youll find the tool useful. Let me know if theres anything I can clarify, or if theres anything else we can do for you.

By DealDash -., Community Manager
Question:

Do i get to choose my starting bid pack?

Answer:

Hi Hilda. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

How i buy, and, how i see the merchandise, and how is a play because went i open win a computer 69,90 and i still no is true thanks

Answer:

Hi there. Id be happy to explain how the website works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager

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