Here’s what consumers have asked with answers from CVS staff and previous consumers.
I have tried to speak to someone in their corporate office because I wasn't getting anywhere trying to reach a district manager or someone who was outside of the actual store since the manager was the problem and I was ignored just the same. I think they are so recognized and dominate so much of that market that they can afford to just let people complain and not do anything. I use Walgreen's even though they are a little more expensive I like that they treat their cus6with respect and they also respect their customer's privacy. The manager at the CVS near me called to verify my prescription on speakerphone up front so everyone could hear. I honestly believe they do not care if customers complain.
Yes will never order online again very disappointed with the horrible cust svc