CVS Questions & Answers

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Here’s what consumers have asked with answers from CVS staff and previous consumers.

7 questions answered
29% answered in 1 day
Question:

Does cvs really care about the negative opinion some of us have about their service?

Answer:

I have tried to speak to someone in their corporate office because I wasn't getting anywhere trying to reach a district manager or someone who was outside of the actual store since the manager was the problem and I was ignored just the same. I think they are so recognized and dominate so much of that market that they can afford to just let people complain and not do anything. I use Walgreen's even though they are a little more expensive I like that they treat their cus6with respect and they also respect their customer's privacy. The manager at the CVS near me called to verify my prescription on speakerphone up front so everyone could hear. I honestly believe they do not care if customers complain.

By Tomas M.
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Question:

Did you experience any bad reactions from using cvs?

Answer:

Yes will never order online again very disappointed with the horrible cust svc

By Jeanne D.
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Question:

Yes... i received a receipt that said go to www.cvs.com/shop to submit a review of a recent purchase and give it my opinion but i can't get tothe site to do such...?

Answer:

Yes, you should do such!

By Paul Y.
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Question:

Ii called cvs to see if they had my type of meds for tomorw after i see my doctor and they said they don't have any left they will have to order them. how long will it take to order my meds. its monday and i only have meds for tuesday. without my meds i would with draw and be really sick!

Answer:

I have changed too

By Nina R.
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Question:

Are the products from cvs really worth the money?

Answer:

NOPE! CVS PRODUCTS ARE MARKED UP 3 TIMES HIGHER, THAN FOOD LION, BJs, WALMART, AMAZON. BED BATH BEYOND, WALGREENS, YOU CAN BUY THE SAME PRODUCTS AT THESES PLACES WITHOUT A COUPON AND GET IT CHEAPER!

By Liz D.
Question:

Answer:

Can't wait for Amazon to get into pharmacy goods. CVS customers will flock to their service!

By alan P.
Question:

Can you please give me a customer rating breakdown of wait times to pick up prescriptions? i am writing a research paper and i need this data. thank you

Answer:

10-20 minutes if you are picking up a prescription that's already filled (wasting in line). 30-45 if you drop it off + your normal 10-20 minutes in line.

By Ann B.

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