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Cupshe Questions & Answers

1,141 reviews
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Here’s what consumers have asked with answers from Cupshe staff and previous consumers.

52 questions answered
15% answered in 1 day
Question:

My items havent shipped and were due to arrive today. how do i learn whats going on and if my items are on the way? i need it tomorrow!! po2484019

Question:

I dont understand the sizing the chest size of mine 38 c isn't even on the chart

Question:

I cannot get anyone to respond to my email about a refund

Question:

This is my order # 2020969.order that i actually received, but is too small. what a nonsense. how to make them understand that i want my money back.

Question:

Will my swim suit ship on time? i ordered today and paid the extra money for quick shipping?

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Question:

I received an email that it had been shipped but when i check the tracking info it just says "shipping label created" order #2633770. please inform

Answer:

Sorry for your any inconvenience. We will contact shipping carrier to check it.Our agent has sent you an email, please check it.

By Amanda D., Manager
Question:

Im 5 ft , 115 lbs, 34b bust and 29 waist. should i order small or medium one-piece

Answer:

Hi, glad you love our suits. We recommend that you can try S.

By Amanda D., Manager
Question:

Answer:

I am reviewing them everywhere I can find and reporting them to BBB right now. I will not stop till they refund me my full money.

By Mallory W.
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Can’t see your question? Ask to get answers from the Cupshe staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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