CoutureCandy Questions & Answers

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Here’s what consumers have asked with answers from CoutureCandy staff and previous consumers.

30 questions answered
3% answered in 1 day
Question:

Does the dress you ordered look as good as it shown in the picture..(.authenticity of dress)?

Answer:

Hello Debra, there might be a slight difference due to the lighting when the picture were taken. But we assure you that all our dresses are 100% Authenticate, and they ship directly from the designers. Feel free to call us at (855) 700-4239 and we'll be more than glad to assist you with all your questions.

By France H., Director of Operations
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Question:

Are the dresses truly to size?

Answer:

Hello Joyce, Yes, they are true-to-size. Though every brand has their own size guides which can be seen on each product page for our dresses. You can click on "Important: Check your Size for this Brand before purchase!" to show you the Size Chart. Feel free to call us at (855) 700-4239 and we'll be more than glad to assist you with all your questions.

By France H., Director of Operations
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Question:

The dress i ordered came in filthy, it's not a good quality.i believe it's a knockoff dress.i'm contacting the designer to find out.i need a refund

Answer:

Hello Teri! It's unfortunate to hear about your recent purchase is not what you've expected. I'll be contacting you thru email to resolve the issue. Thanks!

By France H., Director of Operations
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