CoutureCandy Questions & Answers

Hi Kelsie, if you purchased a dress we will follow our dress and jewelry or sale return policy, you can request an RMA number within 5 days of receipt and the refund will be in form of store credit less the freight cost less handling fee and return label (if used) and 20% penalty (for sales items only). For general items like swim wear we will follow our general return policy, you can request an RMA number within 14 days for a full refund of the purchase price to the card used to make the purchase less the freight cost less handling fee and return label (if used). You can also visit our website here: https://www.couturecandy.com/pages/returns-and-exchanges Feel free to call us at (855) 700-4239 and we'll be more than glad to assist you with all your questions.