CouponCabin Questions & Answers

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Here’s what consumers have asked with answers from CouponCabin staff and previous consumers.

72 questions answered
13% answered in 1 day
Question:

Does coupon cabin still allow 5 member only offers to be claimed per thirty days? or did that rule get changed? (from 5, then to 3, now to 1?) thanks!

Answer:

These monthly claims change monthly so please be sure to visit CouponCabin offer to make sure you get our best offers which now range up to $50 back on $50 orders.

By Sam J., Senior Technical Manager & Employee #3
Question:

Hi, claimed one the of the brand coupon and received cash and see under my cash. but next to cash under payable i see date as 2/208. can i know why

Answer:

Please contact us at success@couponcabin.com with your account email address so we an check to see what's going on.

By Sam J., Senior Technical Manager & Employee #3
Question:

Hello let's say if a person gets 10 dollars once the money is cleared to get the check, will the next 10 dollars check shows after you cashed in the previous check?

Answer:

Cash back can be earned on purchases regardless on when you cash your checks.

By Sam J., Senior Technical Manager & Employee #3
Question:

I love couponcabin, no issues so far, only got one check as of now. how to refer friends and family ? is it one per household? thanks.

Answer:

Unfortunately, we do not offer a referral program at this time.

By Sam J., Senior Technical Manager & Employee #3
Question:

Answer:

Cash back is not available on purchase made over the phone or in stores. Cash back may only be earned on eligible online purchases.

By Sam J., Senior Technical Manager & Employee #3
Question:

I received a new couponcabin members only 25% bonus offer. the store has 2.1% cash back. the offer states 25% bonus on almost any item. maximum $15.00 back. i don't understand how, when, or what exactly the bonus is applied to. what would my total cash back be on an item that costs $89.99? if i'm understanding the example in the tos correctly, i'd receive a maximum cash back bonus of $15.00 dollars plus an additional 2.1% of $89.99 ($1.89), for a total cash back of $16.89. would this be correct or have i completely misunderstood how the bonus is applied in this scenario? thank you in advance to anyone that is able to answer this question.

Answer:

Hi, Philip! Thank you for your question. When using offers marked with "New Members Only" you will receive the flat cashback percentage up to the stated maximum. In this case, it would be $15.00 but the offer can not be used on top of the standard cashback rate/percentage for the store. Said another way, you're not be able to earn both on the same order so going with the New Member offer for your order is definitely the way to go. If you have any further questions please don't hesitate to reach out to our customer support team at support@couponcabin.com and we'll be happy to assist!

By Sam J., Senior Technical Manager & Employee #3
Question:

Answer:

Hi, Roham! Thank you for your question. When using offers marked with "Members Only" you will receive the flat cashback rate or percentage stated in the offer instead of the standard cashback rate/percentage for the store. Said another way, you're not be able to earn both on the same order so you'll have to choose between the two.

By Sam J., Senior Technical Manager & Employee #3
Question:

I am trying to make a purchase at costco.com for a large item. is it true that couponcabin will give me 7% money back? if so, how do you guarantee it? do you need to have a paypal account in order to use your service?

Answer:

Hi M. S., Thanks for the question! This is true! CouponCabin is currently running a one-time promotion for new CouponCabin members where youll receive 7% back, maximum $5. Cashback is paid by either Check or PayPal. We hope this helps! If you have any further questions though, feel free to email us at support@couponcabin.com and we'll be sure to

By Sam J., Senior Technical Manager & Employee #3
Question:

Answer:

Thank you for your question. Unfortunately, PayPal requires you to log in to your account so that they can verify its you. Please note that when you do log in to your account, a new window is opened and that youre logging in at PayPal.com and not on CouponCabin. Another option would be a paper check. You can choose to have a check mailed to you each moth via the USPS. Please feel free to email us at support@couponcabin.com should you have any further questions.

By Sam J., Senior Technical Manager & Employee #3
Question:

I just made an account with coupon cabin and wanted to use 17% cashback offer on amazon as the introductory offer. so, basically i have to make the purchase on amazon by 31st march by going to amazon from couponcabin website?

Answer:

Thank you for your question. There are a number of factors that affect eligibility for this offer. I would encourage you to contact us by sending an email to support@couponcabin.com and we will be in touch as soon as possible.

By Sam J., Senior Technical Manager & Employee #3

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