CouponCabin Questions & Answers

Here’s what consumers have asked with answers from CouponCabin staff and previous consumers.

72 questions answered

13% answered in 1 day

Question:

$30 back on any order you make online over $500 get $30 back from couponcabin when you spend $500 at homedepot.com why is this not working? please explain. $30 back on any order you make online over $500 get $30 back from couponcabin when you spend $500 at homedepot.com why is this not working? please explain.

Answer:

It could be expired or (if you check in the expanded terms & details of the offer) it's not covering whatever you're actually buying. Or, it could be you reached your limit of special offers & have to wait 90days until you can use another one.

By Laura W. over a year old

See more answers (2)

Question:

I just ordered through coupon cabin, why am i now being prevented from accessing stores on your site? I just ordered through coupon cabin, why am i now being prevented from accessing stores on your site?

Answer:

Please contact us at success@couponcabin.com so we can look into the specifics of your account.

By Sydney K., Senior Technical Manager & Employee #3 over a year old

Question:

Hi how many offers can you save, i tried saving a few offers for cash back but only 1 is showed on my saved offers Hi how many offers can you save, i tried saving a few offers for cash back but only 1 is showed on my saved offers

Answer:

Hi, Sridharini. You may only claim a total of one limited-quantity "Members Only" offer across all stores and brands in a 30-day period. This wait time is intended to let other CouponCabin members take advantage of these great discounts as well. Unfortunately, if you claim an offer that you do not redeem, the claim will still count towards your 30-day limit.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

I won a $100.00 cash back from walmart. the item i want to purchase from the site is sold by a different company. is that ok? I won a $100.00 cash back from walmart. the item i want to purchase from the site is sold by a different company. is that ok?

Answer:

Hi, Linda. You may purchase any items not on the exclusions list for Walmart.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

Hi! my foot locker cash back coupon says my order may not include shoes from adidas, nike, or under armor curry. can i buy jordan shoes then? Hi! my foot locker cash back coupon says my order may not include shoes from adidas, nike, or under armor curry. can i buy jordan shoes then?

Answer:

Hi, Hrithik. Please contact us at success@couponcabin.com for assistance.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

How long do ii have to redeem a claim that i won? How long do ii have to redeem a claim that i won?

Answer:

Hello, Shanah. Because new, limited-quantity Members Only offers are added each day, these offers expire at midnight Central Time on the same day in which they are offered on CouponCabin.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

How do i post my receipts? How do i post my receipts?

Answer:

Hi, Angie. Please contact us at success@couponcabin.com for assistance.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

What happens if an item needs to be exchanged after receiving the cash back amount? What happens if an item needs to be exchanged after receiving the cash back amount?

Answer:

Hi, Amy. Cash back will be voided if ANY change or adjustment is made to your order for ANY reason, including damaged shipments. If a change is needed, or if youd like to make an exchange, we suggest returning your first order and placing a new, second order using CouponCabin (again) so that you still earn cash back.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

I purchased tickets via stub hub and have not seen any confirmation from coupon cabin. i do not want to purchase again. did my purchase happen? I purchased tickets via stub hub and have not seen any confirmation from coupon cabin. i do not want to purchase again. did my purchase happen?

Answer:

Hi, Diane. Please contact us at success@couponcabin.com for assistance.

By Sam J., Senior Technical Manager & Employee #3 over a year old

Question:

I signed up to get 20% cash back but the requirement "your browser is not set to private or incognito" isn't easy as it requires changing the registry I signed up to get 20% cash back but the requirement "your browser is not set to private or incognito" isn't easy as it requires changing the registry

Answer:

Hi, Gerry. You must ensure that your browser has third-party cookies enabled and is not set to Private or Incognito mode in order for your transaction to track to earn cash back.

By Sam J., Senior Technical Manager & Employee #3 over a year old

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