I got the same message from Sydney K and my account has over $174 in cashback and I will never see a penny of it. Coincidence much? NO, it's fraud. You should report couponcabin to the Better Business Bureau and also send emails to Neiman Marcus, Saks, Sephora, Amazon, Macy's so that those merchants stop paying couponcabin. Couponcabin is literally stealing money from consumers.