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What is the 1" red cap located in the tray used for and do we have to keep the hot and cold switches located in the back on at all times

asked by Paul B. on 2/13/18

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Hello I'm looking for an honest of goodness best customer service and honest feedback by Rep.I see none on unsatisfied customer why is that?
How do I track my order
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I have tried to reach the company with no success. I placed an order a week ago #100681898. no info at all.If I don't hear anything soon I will cancel
How to return item for refund

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