Collage Questions & Answers

Here’s what consumers have asked with answers from Collage staff and previous consumers.

98 questions answered

22% answered in 1 day

Question:

When will my order # 4083574 ship? thank you for your help! When will my order # 4083574 ship? thank you for your help!

Answer:

Hi Adam, Please contact our customer support team at support@collage.com with any questions and they are happy to help. Have a wonderful day!

By Shell M., over a year old

Question:

When does the 64% off sale end ? i am planning on ordering two separate blankets but i'm not feeling up for a trip to walmart right now When does the 64% off sale end ? i am planning on ordering two separate blankets but i'm not feeling up for a trip to walmart right now

Answer:

Hi Kelly, I'm sorry however we are not Walmart and do not produce blankets at Walmart. Please contact us at support@collage.com for any assistance and we're happy to help! :)

By Shell M., over a year old

Question:

Can you explain the voucher Can you explain the voucher

Answer:

Hi Kelly, Please contact us at support@collage.com for any assistance and we're happy to help! :)

By Shell M., over a year old

Question:

What if i don't end up liking the finished project? What if i don't end up liking the finished project?

Answer:

Hi Kelly, Please contact us at support@collage.com for any assistance and we're happy to help! :)

By Shell M., over a year old

Question:

I have a groupon for 5 photo books for $20 plus shipping. it appears shipping in $9.99 per book but can i do 5 separate photo books ? I have a groupon for 5 photo books for $20 plus shipping. it appears shipping in $9.99 per book but can i do 5 separate photo books ?

Answer:

Hi Kelly, Please contact us at support@collage.com for any assistance and we're happy to help! :)

By Shell M., over a year old

Question:

Is there a way i can know my photos selected will not be distorted?

Answer:

Hi Kelly, Please contact us at support@collage.com for any assistance and we're happy to help! :)

By Shell M., over a year old

Question:

I was just looking at my credit card bill. how could the 4 throws i bought come to $440.91? so each throw was $100+ a piece? what a disappointment! I was just looking at my credit card bill. how could the 4 throws i bought come to $440.91? so each throw was $100+ a piece? what a disappointment!

Answer:

Hi Kelly, Please contact us at support@collage.com for any assistance and we're happy to help! :)

By Shell M., over a year old

Question:

Hi i was planning on ordering a photo blanket as a gift and i was wondering how long standard shippping generally takes Hi i was planning on ordering a photo blanket as a gift and i was wondering how long standard shippping generally takes

Answer:

Hi Rachel! It's about 2 weeks from order date to delivery date with standard shipping. Our regular and plush fleece as well as the regular sherpa do have expedited shipping available as well at checkout! Best, Leah Collage.com

By Shell M., over a year old

Question:

I am ordering a collage and i have about 50 pictures on the collage even with all of the photos are they still going to come out clear? I am ordering a collage and i have about 50 pictures on the collage even with all of the photos are they still going to come out clear?

Answer:

Hi Trinity, That will depend on the resolution of the photos, the size of the product, and many other factors. Please contact our customer satisfaction team at support@collage.com for assistance with this and they're happy to help. Have a wonderful day! -Shell

By Shell M., over a year old

Question:

About how long after you order does your order get shipped About how long after you order does your order get shipped

Answer:

Hi Bryley, this is Shell with Collage.com. It depends on the item and where it is going. Please contact our customer satisfaction team at support@collage.com for assistance with this. Have a wonderful day!

By Shell M., over a year old

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