I've placed an order over a month now, still haven't got it, What's the problem?

Question

Cloudmall Questions & Answers

27 reviews

17 questions & answers

Ask a question See all questions

I've placed an order over a month now, still haven't got it, What's the problem?

asked by Rita O. on 6/15/19

1 Answer

Add your answer

Ask a question

Get answers from the Cloudmall staff and other customers.

Shine W. [Cloudmall Rep] · Answer 1 · 2020-01-18T08:09Z

Shine W. [Cloudmall Rep]

on 1/18/20

Hi Rita O.,

Thank you for your inquiry.

Thank you for taking the time to share your feedback with us.
We are sorry to hear you had such a frustrating experience!
Due to a high volume of parcels in your local delivery network during the end of year holiday season, it may take some additional time for your package to arrive.
Could you kindly inform us of your valid order number?

Please do not hesitate to reach out if you have further questions, comments, or concerns. You can also search for CloudMall on Facebook and send us a message or contact us at service@cloudmall.ai

Best Regards,
CloudMall Service Team

Helpful (0)

Cloudmall Questions & Answers

I've placed an order over a month now, still haven't got it, What's the problem?

Add your answer

More questions about Cloudmall

Ask a question