CitizenShipper Questions & Answers

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Here’s what consumers have asked with answers from CitizenShipper staff and previous consumers.

36 questions answered
3% answered in 1 day
Question:

How do you find feedback on a driver

Answer:

You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.

By C C.
Question:

Hi…i wanted reviews about k and j safe and secure pet transport. do you have any reviews from this driver? der1225@aol.com

Answer:

Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.

By Citizen S., Customer Support
Question:

Hi i need to get a bird from charlotte to tupelo but willing to meet in memphis or b'ham. are birds acceptable?

Answer:

Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.

By Citizen S., Customer Support
Question:

Some your shippers give quotes snd say i must cover your booking fee. how much would your fee cost

Answer:

My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high

By David H.
Question:

Can you ship between arizona and chattanooga?

Answer:

Yes You can You can basically ship from Anywhere in the US

By Tona H.
Question:

What are the fees

Answer:

Hello Megan, to learn more about the fee structure using CitizneShipper, please read this article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-

By Citizen S., Customer Support
Question:

Can i get a free quote to transport a puppy?

Answer:

Sure Joni, thank you for your interest! The first step towards getting quotes from our pet transporting professionals is to list your shipment on our website: 1. Go to the CitizenShipper home page - https://citizenshipper.com/shipment-form/ 2. Select your shipment category, then follow the prompts to provide additional details. Be sure to tell us as much about your shipment as possible, including any special requests, considerations, dates, concerns, requirements. 3. You will be directed to your shipper messaging dashboard, where you'll find a list of suggested drivers. 4. Reach out to drivers you are interested in and introduce yourself to start a dialogue about your specific shipping needs. You can also find helpful hints on how to fill out the form to attract transporters that best fit your needs here - https://citizenshipper.com/how-it-works. Two other great CitizenShipper resources include How it Works and Questions About Shipping. You can always email us with any questions or concerns. Jump In and Get Shipping!

By Citizen S., Customer Support
Question:

How do i make a review?

Answer:

Marlon, please visit https://www.sitejabber.com/online-business-review. We would also appreciate if you could share your insights with our community on social media! Please visit https://www.facebook.com/CitizenShipperLLC/, like our page and leave a review there as well. :)

By Citizen S., Customer Support
Question:

Question, do you hire on independent contract drivers in the tulsa vicinity?????????

Answer:

Yes Dave, anyone residing in the US with a valid drivers license, vehicle insurance and clean background check is welcome to join our driver community! To learn more about becoming a transporter on our platform, please visit our driver sign up page here - https://citizenshipper.com/driver-sign-up.

By Citizen S., Customer Support
Question:

Im thinking about becoming a driver what is the average amount i should charge per mile to be succesful in pet delivery.

Answer:

That is awesome David, we would love to have you as a part of our driver community! There is no precise answer to your question, as a lot of our customers choose their driver based upon different metrics - some just focus on the price, while others look at driver experience, certifications and previous reviews. We strongly encourage you sign up since we offer a 3 month free trial period, and we do not charge any fees from your quote - what you bid is what you are paid.To learn more about becoming a transporter on our platform, please visit our driver sign up page here - https://citizenshipper.com/driver-sign-up.

By Citizen S., Customer Support

Can’t see your question? Ask to get answers from the CitizenShipper staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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