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ChicMe Questions & Answers

45,593 reviews
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Here’s what consumers have asked with answers from ChicMe staff and previous consumers.

164 questions answered
4% answered in 1 day
Question:

How long does shipping usually take?

Answer:

Over 2 weeks but they take money from your card straight away

By Maria O.
Question:

Return policy. product poor quality and sized incorrectly.

Answer:

I strongly believe that there is a language barrier with persons who speak English. Because when you explain why you are returning the tone if the agents are very defensive and not very helpful. In terms of size, it is fine just check the size chart properly.

By Davia W.
Question:

Answer:

Where is my order? Order No: 01010635423 Payment Time: Dec 8,2022 09:57:04 Payment Method: Pay Pal Details Logistics Information Logistics Company: JsExp Tracking Number: 93055109246000000008327637 CurrentStataus: In transit Dec 17,2022 04:29:23 【China, Transit Center】 Item outbound in sorting center. Dec 17,2022 04:29:23 【China, Transit Center】 Item inbound in sorting center. Dec 12,2022 09:09:27 【China, Transit Center】 Electronic notification of order creation received. Last mile tracking number:93055109246000000008327637 Tracking Number: 93055109246000000008327637 Copy Add to Informed Delivery Label Created, not yet in system A status update is not yet available on your Priority Mail® package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon. Sign up for Informed Delivery® to receive notifications for packages addressed to you.

By Sandie B.
Question:

I ordered 6 items all at once .5 showing they have been shipped and one still procesding since 11/11/2018.my question is ,will i ever get my items ?

Answer:

No - I never did. And because I didn't keep my shipping label for over 5 months, they said I couldn't prove it didn't arrive.

By Carrie T.
Question:

How long do it take for clothes to come to your house?

Answer:

Hello ShiAuna, Thank you for your question Could you please send your question to the email address:support@chicme.com?we will help you.

By ChicME O.,
Question:

Why are yout not answering our emails .we ordered two dresses and both are disgusting we want a refund

Answer:

Hello PAULA, First of all, we want to apologize for this unpleasant experience you had with your order. We truly understand how important it is for you to receive quality products and services. Could you please send your order number to the email address:support@chicme.com?we will help you solve your problem Best regards

By ChicME O.,
Question:

Answer:

Usually 2 weeks to arrive

By ChicME O.,
Question:

How long does it take to get your order?

Answer:

I have been waiting over 3 days and still haven't gotten my order.

By Bobby B.
Question:

It has been two weeks since i placed my order and i dont know the status of my order. im begining to think the bad reviews are valid.

Answer:

Hello Cassandra, Thank you for your question! Could you please send your question to the email address:support@chicme.com?we will help you solve your problem soon. Chicme

By ChicME O.,
Question:

How long she shipping to california take?

Answer:

Hello Shawna R, Thank you for your question! Could you please send your question to the email address:support@chicme.com?we will help you solve your problem soon. Chicme

By ChicME O.,

Can’t see your question? Ask to get answers from the ChicMe staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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