ChicMe Questions & Answers

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Here’s what consumers have asked with answers from ChicMe staff and previous consumers.

164 questions answered
4% answered in 1 day
Question:

Hi i'm trying to find how long shipping takes

Answer:

It takes them over two weeks to even "ship" your package. Then it's pretty much a toss up after that whether you'll ever get it. They'll keep your money no matter what.

By Britney S.
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Question:

How many days it takes to get refund?

Answer:

They are scam artists, and straight up steal your money. If you're one of the lucky ones to get even a fraction of your money back, it'll literally take months of them giving you the runaround hoping that you'll just give up and let them keep your money that they stole.

By Britney S.
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Question:

Are these clothes or the company from china?

Answer:

Yes and yes. Also a scam. Operate under dozens of similar site names... legitimate businesses don't do that.

By Britney S.
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Question:

Has anyone ever had a good return experience with chic me? i know i have been trying to get my refund with no success

Answer:

They refunded 50% and told me to keep the clothes that I'm telling them don't fit. Bras cannot be returned. I'm a 38 and ordered 38 and 40. These bras i received had to be 34/36 and unfortunately even though they were not true size, I lost my money

By Leza T.
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Question:

Why can't i speak to a live person i have been trying to contact a live person for a week now # very disappointed

Answer:

May we know what can we do for you, you can contact our staff through our website, or you can send email to us :support@chicme.com

By ChicME O.,
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Question:

I have just seen on facebook that this site is a con i hope not as i have ordered 3 itams.

Answer:

If you have ordered, could you please tell us the order number or the registered email? So that we can check it for you.

By ChicME O.,
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Question:

How are the sandals i want to know before i order

Answer:

They are nice, if you want to order, please refer to this link: https://www.chicme.com/category/Sandals/1H4p809L5C4X9f4s1l8a1C7n9T.html?utm_source=cs&utm_medium=ZXX

By ChicME O.,
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Question:

Answer:

Our website was founded by people with nearly 10 years in the e-commerce industry. We take your business seriously and, above all, want our customers to be happy. We accept a number of the most-trusted online payment methods available today. We respect your privacy and keep your personal information confidential.And we won't save your card information, please don't worry

By ChicME O.,
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Question:

Hi, i want to know about sizing, if im a medium or size 8, should i order exactly like that or a size bigger ? thanks

Answer:

Hello Maristela, Thank you for your question Could you please send your question to the email address:support@chicme.com?we will help you

By ChicME O.,
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Question:

I have not ordered with chic me before. i'm going on holiday and wondered how long it takes to receive items for the uk?

Answer:

We value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. The shipping time is depending on the shipping method you choose and your destinationnormally you will receive your order in 7-25 business days from the date that it is placed. For more information about shipping please refer to this link: https://www.chicme.com/fs/shipping-policy-pc

By ChicME O.,
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Can’t see your question? Ask to get answers from the ChicMe staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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