By using Sitejabber, you agree to our Terms of Service and Privacy Policy. We use cookies for analytics, personalization, and ads.
We’re in this together! Learn how to stay safe during COVID-19 in our new guide:
The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter
We’re in this together! Stay safe with our COVID-19 guide
"Customer Service"? There is no customer service. It's just email runaround and they sell the car out from under you without even telling you. And... they keep your deposit. It's more like customer DIS-service
Helpful (0)
Kristina S.
One to two hours and in my situation they hang up on you after that length of time. They are criminals.
Helpful (0)
Melvin E.
Call wait an hour and you will get somebody that transfers you to somebody else. Wait another hour then get ten minutes of doublespeak and you about have it.
Helpful (0)
Add your answer
Ask a question
Get answers from the Carvana staff and other customers.
Is this your business?
Owners and employees, register now to answer these questions from potential customers. Register now
