For Business
Write a Review For Business Write a Review

Carvana Questions & Answers

514 reviews
Ask a question

Here’s what consumers have asked with answers from Carvana staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

How easy is it to get a hold of customer service at carvana?

Answer:

"Customer Service"? There is no customer service. It's just email runaround and they sell the car out from under you without even telling you. And... they keep your deposit. It's more like customer DIS-service

By Hilary B.
See more answers (5)
Question:

On the verge of canceling my order (too many problems). how would this affect my credit?

Answer:

Don't buy from them. The are just like used car salespeople. No difference! Rip-off!

By Gina B.
See more answers (2)
Question:

Can you share a success story using carvana?

Answer:

I had the most amazing time buying a car through Carvana; I got a loan quikly, got my car in a couple weeks and the car is an awesome car; its all registered for me and I just got it inspected, passed no problem. My car only had 42,000 miles on it and rarley was driven. YES get a car from Carvana they are so great! My payments are super low too.

By Joanne C.
Question:

I just "sold" my car but haven't gotten a confirmation #. i'm on hold waiting to hopefully get one. am i an idiot?

Question:

Question:

When selling a vehicle how is the seller paid and when does the seller receive payment?

Question:

Sell a car to carvana to get payment is a problem with carvana checks can you get cash payments? thanks j. j.

Can’t see your question? Ask to get answers from the Carvana staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Carvana?
Post Review