CarFlexi Questions & Answers

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Here’s what consumers have asked with answers from CarFlexi staff and previous consumers.

22 questions answered
0% answered in 1 day
Question:

I am looking to book with carflexi are they reliable ? is the price i get quoted online the final price or do i get something else once arrive

Answer:

Nooooòoooooooòoooooooooooo Are thief incompetent and stupids

By Marco C.
Question:

I am looking to book with them are they reliable

Answer:

Stay away! I booked a car with Carflexi online and paid required fee. At the airport, when picking up the car, it turned out that additional fee was required. The second fee was not mentioned before I made the booking. I used another rental company but never received back the initial payment. Looks like a scam to me...

By Grzegorz P.
Question:

I have submitted a claim 10 days ago for damage to a hire car insured with carflexi.so far no response.when can i expect a response?

Answer:

Never

By sam d.
Question:

How much is the deposit on the cars?

Answer:

$108.00 AUD. They accept the deposit via debit card but when you go to pick up the car from the hire place, they request a credit card and will not allow you to hire a car without one. Carfly is the name. I find this very strange because I ha e hired cars before without a credit card, just used my debit card.

By Geraldine M.
Question:

I canot get my voucher because you website is down. not responding on any device, not even www.carflexi.com. what do i do?

Answer:

Go to customers service@carflexi.com

By sam d.
Question:

Why was i charged $1438 cdn by flexi on top of my car rental charge of $1700? i think i need to ask the police fraud squad in toronto to investigate

Answer:

Are thief use a layer against them. Dont know how to work

By Marco C.
Question:

The reviews are absolutely appalling, how can you reassure any prospective customers that the examples given will not be repeated

Answer:

Carflexi are not dealing with their customers in a professinal manner Just tryiing to limit theri liability

By Nicholas D.
Question:

Once the reservation and the deposit are made, does it mean the booking is confirmed right away? we don't want to have the same bad experience as the customer had on dec 29, 2016 had.

Answer:

Dear Lisa, Thank you for contacting. Most of the bookings are confirmed immediately however, some car categories are on request as well as the hotel deliveries. Generally, within 12 - 24 hours a booking is confirmed. During the booking procedure the downpayment amount is only blocked from your credit card. If the booking is confirmed then this amount is deducted. If the booking is declined then this amount is released. Thus, you will be able to the downpayment amount credited to your account. Thank you! Best regards, Georgia, CarFlexi.com

By Car F.,
Question:

A bird struck a rental car booked through carflexi. is the damage to the car covered by insurance from carflexi?

Answer:

Dear Sir/Madam, Please kindly send an e-mail to our customer service department at carflexi@customerservice.com Thank you. Best regards, CarFlexi.com

By Car F.,
Question:

Good day made a booking and haven't received confirmation email cfbeb1d6

Answer:

Hello! Your booking is confirmed. Please contact our customer service department to verify your e-mail address. Please visit our live chat at http://www.maikai.se/livesupport.asp?projekt=21&kund=2&lang=en

By Car F.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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