CardPool FAQ | Sitejabber

Question:

I placed an order 18489745. website says shipped you guys called and said it would be emailed. i have received nothing. i have sent emails and gotten no reply. can you help I placed an order 18489745. website says shipped you guys called and said it would be emailed. i have received nothing. i have sent emails and gotten no reply. can you help

Answer:

One off their private #'s is 925-226-9988; also 800-240-6188 and 415-419-8787. Did you try emailing them @support@cardpool.com. Did you contact your bank/credit card issuer? Check your spam folder also.

By FOUR O. over a year old

Question:

I am going to give this a shot and am selling some cards. where do i find the shipping label or at least an address to mail it to?

Answer:

Do not do it. Sell them on Craig's List or ebay and avoid all that you are reading on here!

By FOUR O. over a year old

Question:

I sold an american girl $115.00 gift card this morning for an amazon ecard. just wondering when i will be emailed the amazon ecard because the site says within an hour but it has been that?? did i not do something right? I sold an american girl $115.00 gift card this morning for an amazon ecard. just wondering when i will be emailed the amazon ecard because the site says within an hour but it has been that?? did i not do something right?

Answer:

One off their private #'s is 925-226-9988; also 800-240-6188 and 415-419-8787. Did you try emailing them @support@cardpool.com. Did you contact your bank/credit card issuer? Check your spam folder also. AND If you have the American Girl gift card #, you could alert them to the fraud also.

By FOUR O. over a year old

Question:

Why do they require my credit card info i am selling them a gift card and have requested a check? Why do they require my credit card info i am selling them a gift card and have requested a check?

Answer:

Good question... hope you stopped there!

By FOUR O. over a year old

Question:

I sent the following message in an email on yesterday and still haven't received a response. i am waiting on my gift card still. ------ i bought a gift card and was sent a verification email but the system will not let me past the login page. if i go straight to the website at www.cardpool.com, i can login just fine with my email and password. the page where i am trying to login at to verify my account is not formatted, the style sheets are not applied. is this because i am on a mac? i was provided the following url via email: https://www.cardpool.com/order-verification/17289637/fc39f77ce02d54d96614cf4982873e8b34c70676 I sent the following message in an email on yesterday and still haven't received a response. i am waiting on my gift card still. ------ i bought a gift card and was sent a verification email but the system will not let me past the login page. if i go straight to the website at www.cardpool.com, i can login just fine with my email and password. the page where i am trying to login at to verify my account is not formatted, the style sheets are not applied. is this because i am on a mac? i was provided the following url via email: https://www.cardpool.com/order-verification/17289637/fc39f77ce02d54d96614cf4982873e8b34c70676

Answer:

One off their private #'s is 925-226-9988; also 800-240-6188 and 415-419-8787. Did you try emailing them @support@cardpool.com. Did you contact your bank/credit card issuer? Check your spam folder also.

By FOUR O. over a year old

Question:

I would like to sell a gift card. am i paid only if someone purchases my gift card? I would like to sell a gift card. am i paid only if someone purchases my gift card?

Answer:

You may not be paid at all. Read all of these postings. AND sell on ebay or via your FB friends! DO not do it. And you will get an Amazon card not a check, unless you request it!

By FOUR O. over a year old

Question:

I purchased a tgif gift card from cardcash earlier this year and didn't use it while i was on vacation and tried selling it to cardpool later that month of april. they refused my sale after i mailed them in stating "we recently received the mail for this transaction, however, we cannot accept this paper gift card for resale because it was printed from your personal email account. for your convenience, we are returning the paper gift card to you free of charge. "anyways, cardpool is the only other place i've shared these gift codes with since i had to to try and sell them and went and looked at the balance on my card today and it's half of that it should have been. i haven't been near a location where i could use this gift card. anyone have any craziness like this happen after trying to sell the a giftcard? I purchased a tgif gift card from cardcash earlier this year and didn't use it while i was on vacation and tried selling it to cardpool later that month of april. they refused my sale after i mailed them in stating "we recently received the mail for this transaction, however, we cannot accept this paper gift card for resale because it was printed from your personal email account. for your convenience, we are returning the paper gift card to you free of charge. "anyways, cardpool is the only other place i've shared these gift codes with since i had to to try and sell them and went and looked at the balance on my card today and it's half of that it should have been. i haven't been near a location where i could use this gift card. anyone have any craziness like this happen after trying to sell the a giftcard?

Answer:

One off their private #'s is 925-226-9988; also 800-240-6188 and 415-419-8787. Did you try emailing them @support@cardpool.com. Did you contact your bank/credit card issuer?

By FOUR O. over a year old

Question:

Is ti safe to buy hollister gift cards from cardpool? Is ti safe to buy hollister gift cards from cardpool?

Answer:

Read all of the other posts and decide. My guess would be no. Check on eBay. Some folks sell them privately on there.

By FOUR O. over a year old

Question:

I want to purchase a gift card for a friend. am i to enter their email address under my billing address so that they can print out the voucher? or how does it work and what will they receive I want to purchase a gift card for a friend. am i to enter their email address under my billing address so that they can print out the voucher? or how does it work and what will they receive

Answer:

Don't bother. Buy from another site

By John C. over a year old

Question:

I was interested in getting clarification on the relationship between my buying electronic gift cards and the 100-day purchase guarantee. i bought several (they all worked, fortunately) but then read the fine print, seeing "purchase guarantee program does not apply to electronic gift cards or mobile gift cards due to the nature of those programs." so what exactly happens if i pay for printable gift cards and find they're used by someone else prior to me using them in 100 days? I was interested in getting clarification on the relationship between my buying electronic gift cards and the 100-day purchase guarantee. i bought several (they all worked, fortunately) but then read the fine print, seeing "purchase guarantee program does not apply to electronic gift cards or mobile gift cards due to the nature of those programs." so what exactly happens if i pay for printable gift cards and find they're used by someone else prior to me using them in 100 days?

Answer:

Who cares this website is a scam

By Tabitha K. over a year old

CardPool Questions & Answers

I am going to give this a shot and am selling some cards. where do i find the shipping label or at least an address to mail it to?

Why do they require my credit card info i am selling them a gift card and have requested a check? Why do they require my credit card info i am selling them a gift card and have requested a check?

I would like to sell a gift card. am i paid only if someone purchases my gift card? I would like to sell a gift card. am i paid only if someone purchases my gift card?

Is ti safe to buy hollister gift cards from cardpool? Is ti safe to buy hollister gift cards from cardpool?

Can’t see your question? Ask to get answers from the CardPool staff and other customers.

CardPool Questions & Answers

I am going to give this a shot and am selling some cards. where do i find the shipping label or at least an address to mail it to? I am going to give this a shot and am selling some cards. where do i find the shipping label or at least an address to mail it to?

Why do they require my credit card info i am selling them a gift card and have requested a check? Why do they require my credit card info i am selling them a gift card and have requested a check?

I would like to sell a gift card. am i paid only if someone purchases my gift card? I would like to sell a gift card. am i paid only if someone purchases my gift card?

Is ti safe to buy hollister gift cards from cardpool? Is ti safe to buy hollister gift cards from cardpool?

Can’t see your question? Ask to get answers from the CardPool staff and other customers.

I am going to give this a shot and am selling some cards. where do i find the shipping label or at least an address to mail it to?