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CanvasPeople Questions & Answers

6,284 reviews
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Here’s what consumers have asked with answers from CanvasPeople staff and previous consumers.

12 questions answered
17% answered in 1 day
Question:

I sent a email about my order have not gotten a response i ordered it for christmas hope to get it in time

Answer:

Hello Tony, Thank you for contacting CanvasPeople. We always strive to provide quick response times and excellent customer service. During times of increase volume, it can take 24 - 48 hours to receive a response. If you are still waiting for a response back, please email us directly at Support@CanvasPeople.com so we can further assist you. Thank you, Nolan CanvasPeople Team Lead

By Jason Y.,
Question:

I keep getting the same email saying my canvas was delivered, but i haven't gotten it. its a christmas gift- how should i proceed?

Answer:

Hello Jody, Thank you for contacting us, we apologize that your order has not been received. To best assist you, can you please send an email to Support@CanvasPeople.com with the header ATTN: NOLAN? This will assist me in locating your email as quickly as possible. Please let me know if you have any questions, and we look forward to hearing from you soon! Thank you, Nolan CanvasPeople Team Lead

By Jason Y.,
Question:

Can a frame from a previously ordered canvas people canvase framed piece be reused for a new canvas print?

Question:

Question:

Why haven't i received my order yet? you peoplekeep telling me that it has been shipped. its been almost a month and a half since i placed a order.

Question:

Why haven't i received whmy order yet?

Can’t see your question? Ask to get answers from the CanvasPeople staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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