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CanvasOnSale Questions & Answers
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Here’s what consumers have asked with answers from CanvasOnSale staff and previous consumers.
12
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Question:
Good morning, i am having trouble with the website, i upload a picture and choose my options and then when i click continue it brings me back to the main page as if i didn't upload anything and starting all over again.
Question:
I keep trying to call and getting hung up on after two minutes of wait time. i've sent an email twice for help with my order with a response that does not match what i'm having trouble with. i cannot complete my order!
Question:
I ordered a canvas this morning and it came up the wrong size. it was a groupon and i want to make sure it is not printed. i was charged $1190 instead of $12.95 this was taken care of very efficiently and a credit was issued to me. thank-you very much!
Question:
I ordered a canvas this morning and it came up the wrong size. it was a groupon and i want to make sure it is not printed. i was charged $1190 instead of $12.95 ghwright2000@yahoo.com
Question:
Hi how long would it take a 20"x16" canvas to be delivered to ambler pa 19002 if the order is placed today?
Question:
Hi i accidentally purchased 4 copies of 3 photos. i intended to order only 1 copy but did not see confirmation of the purchase so i did it multiple times. it was late, near your midnight sale deadline and i was frantically trying to order it. i actually gave up and asked my boyfriend to order the same pictures the next day on a different sale! so i actually have 5 copies of the same 3 photos! i actually had many other pictures i wanted to print instead not the same 3. is there anyway i can return the 3 duplicates and order different pics?
Question:
I would like to know how to contact them. i would like to know how they generate a tracking number in the middle of the night for a product they couldn't possibly have created yet. i would like to know why they are still in business when they are so dishonest.
Question:
Yes i need to change the shipping address as according to ups you guys have to give the change of address. it's a mother's day gift - and it's supposed to be delivered on saturday but it's being delivered to work and no one is there on saturday and i live 65 miles from work - can i have it delivered to my house instead? tracking number 1ze222w9yw75141001 ups - my home address is 1787 hearthstone lane, manteca, ca 95336 - my name is debbie christou - my order number is order # us4a3600135208
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