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Cancelon Questions & Answers

283 reviews
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Here’s what consumers have asked with answers from Cancelon staff and previous consumers.

15 questions answered
7% answered in 1 day
Question:

Help! i need to know that my reservation is secure! my booking number is 481777 and my itinerary number is 481777 (q234xh)

Answer:

Dear Paton, Hope you are well. The internal confirmation number you can use when during your check-in is TNJCQ. I just had a word with Liz from the front desk and everything is ready for your stay. Please let me know if you need additional assistance. Kind Regards, Yulia

By Cancelon S.,
Question:

Urgent! cancelon #451806. the hotel has no trace of this reservation and the hotel is fully booked! i made this reservation over 3 weeks ago

Answer:

They SUCK! Traveler BEWARE! I had issues over a booking in Nashville and tried to cancel my reservation but was informed in a snippy reply that the reservations were not refundable.

By Larry G.
Question:

Urgent 407040 (1497617:1) hotel has no record of my reservation!!! it was booked over a week ago please confirm what needs to be done i have a vou

Answer:

You are screwed, CancelOn never made the reservation

By Chris G.
Question:

Is my room reservation ok? i prepaid months ago to go to las vegas, the wynn hotel and it is my 60th birthday. my booking number is 26594033.

Answer:

Dear Robert, Hope you are well. Thank you for writing in. Your reservation is confirmed at the hotel. When checking in, please provide the hotel the following confirmation number, so they can easily locate your reservation: 20358616. We have emailed you this confirmation number as well for your convenience. We will also update the hotel about your upcoming birthday. Enjoy your stay and Happy Birthday! Please do not hesitate to contact us for any assistance. Kind Regards, Yulia

By Cancelon S.,
Question:

Urgent!!!! need hotel confirmation number on cancelon reservation number brfdjpvhp6vv. several days requesting by phone and email with no response!!!!

Answer:

Good morning Edgar. Your reservation is confirmed. When checking in, please provide the hotel the following confirmation number, so they can easily locate your reservation: 10829. Please do not hesitate to contact us for any assistance. Kind Regards, Yulia

By Cancelon S.,
Question:

I am quite concerned after reading the reviews. i called the hotel, and they did not have me as having a reservation.1173643 is my number. please help

Question:

Why doesn't the invoice show the amount i paid? also how can i be sure i have a room? booking number is 1162755

Question:

Can you please tell me if you must pay up front for the room when you book it ?

Question:

How long does it take to get a hotel confirmation not something i am used to when booking on line usually receive confirmation instatly

Question:

I never received my confirmation email & it said it would be sent "shortly after"

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Typical questions asked:
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  • Where is the company located?
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