Dear Wolfgang, hope you are well and sorry for the late reply. We would like to inform you that it's the guest's wish if they want to post about a newly bought reservation or sold reservation. However, some does the same but they don't mention how did they make the booking, just share their experience here. Please do not hesitate to contact us for any assistance here: https://www.cancelon.com/contact. Kind regards, Antonio

Nick E., same thing happened to me. Charged my credit card in full. I'm flying into London in 6 days from the USA and now I have to find another room. The hotel rates are sky high now. A system glitch. Yeah right!

I tried selling with Cancelon, they canceled my listing, AND CANCELLED MY ACTUAL ROOM WITH MY BOOKING AGENCY. I advise you to look elsewhere if you are looking to sell your room.

I had a bad experience with cancelon. I booked our hotel, paid the total amount and then I had to call them for my hotel confirmation to which I got told was the reason I did not receive my confirmation was because another customer booked before me so my booking was cancelled.
But I paid in full!' The answer was I will get a full refund within 7-10 days.
They offered me 10% off my next booking with cancelon.
After that ordeal they seriously think I will book with them again????