I was promised a check by Dec. 15th (and this was the second time they were supposed to send it). I have made notations of your address onto your account. Once your information is confirmed , you can expect your check no later than December 15th. If there is anything else I can do for you, please let me know. Your ticket code is LTK1121603714884X. Please use this code in any further communication. Best Regards, Amy J. Customer Experience Representative 8:00am to 10:00pm EST (GMT-4), Monda