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Brave New Look
Questions & Answers

510 reviews

Here’s what buyers have asked with answers from Brave New Look staff and previous consumers.

17
questions answered
0%
answered within 1 day
Question:

just how long does it take to get a order?????????????????

Answer:
It's been over a month and I still haven't received mine
By Laura E., over a year old
See more answers (7)
Question:

Hi, I ordered mask and cat box from you and never received anything. Please advise. C. Root cary@staubleadership.com

Answer:
Hi Cary! I see our team has responded to your email dn sent you a replacement as of yesterday. Is there something else we can help with?
By Marla P., over a year old
See another answer (1)
Question:

My credit union found this phone number: 888-282-5184 by Googling around. I phoned it, but it's a recording saying everyone's busy, and to e-mail.

Question:

Does anyone have an address for this company? I'd like to file a dispute with the Better Business Bureau, but they require an address. Thanks!

Question:

How long does it take to receive the masks I ordered? I am not paying my credit card charge if I don't have them this week.

Question:

How come there is no way to adjust the nose area to fit tightly ? There should not be a gap around the nose area and there is.

Question:

After getting PayPal involved they shipped part of my order, now PayPal wont help me with the rest of my paid order???

Question:

Why are you getting so many bad reviews? I like the designs for your masks, but I am not sure if I should get one.

Question:

where are you located? why are your products thats ordred, are missing items? why do make difficult to return products when you messed the order up?

Question:

How often should the filters be changed?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?