Boxaid Questions & Answers

See above question for this answer. This was answered already in a previous question

If you are talking about Boxaid, then we are very safe. We leave NO software on your computer when we are done fixing it. Privacy is very important to us at Boxaid. Other providers will leave software on your PC so they can get back in easily. Watch the video on the bottom of this page which shows how we remove our software. https://www.boxaid.com/how-it-works/

Yes if you are using the premium version of malwarebytes then yes it is doing real time scanning as you access files like any other AV product out there.

Hey Barbara, there is a good chance the woman you may have worked with was Kristina. Is there anything i can help you with? Just shoot us an email at info@boxaid.com and we can route your question properly.

Unfortunately we do not offer yearly service contracts. Only pay as you go. The reason is because the quality of service suffers with yearly contracts and you may have problems that we can't fix. We don't want to charge our customers for anything we may not be able to fix. You can learn more at the link below. https://www.boxaid.com/blog/iyogi-vs-boxaid-vs-geek-squad-comparison/#yearlysupport

Prices start at $29 with a max of $89. You can see the pricing here. https://www.boxaid.com/pricing/

Yes of course. This is one of our specialties and we do it hundreds of times in a week. Check out this page https://www.boxaid.com/computer-tuneup-service/