Here’s what consumers have asked with answers from Boat ED staff and previous consumers.
Customer service at this company consists of a virtual "zendesk," whatever that is. A lady named "Heidi Vanmeter" responded to my inquiry 11 DAYS later. She said the problem was fixed (it wasn't), and then posed the following robo-inquiry: How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied I clicked the second one. And, of course, I never heard back. I bet the website would post the first one, had I clicked it.
I printed it out myself. I either went to the Boat-ED website and printed it or went to the DNR website, logged in to my account, located it there and printed it. It has been awhile, so I can't remember which site provided it.