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How easy is it to get a hold of customer service at Boat-ed.com?

asked by Tony K. on 8/10/20

2 Answers
Thumbnail of user paulk1257

Customer service at this company consists of a virtual "zendesk," whatever that is. A lady named "Heidi Vanmeter" responded to my inquiry 11 DAYS later. She said the problem was fixed (it wasn't), and then posed the following robo-inquiry:

How would you rate the support you received?

Good, I'm satisfied

Bad, I'm unsatisfied

I clicked the second one. And, of course, I never heard back. I bet the website would post the first one, had I clicked it.

Helpful  (0)
Thumbnail of user dougs530

As far as i can tell there is no customer service for this company. Been trying to reach them for two weeks without a response.

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