Block Of Gear Questions & Answers

Here’s what consumers have asked with answers from Block Of Gear staff and previous consumers.

41 questions answered

15% answered in 1 day

Question:

Item never received, how do i get my refund? ordered dec 18,2020 Item never received, how do i get my refund? ordered dec 18,2020

Answer:

Hi Angel, we apologize for the inconvenience. May I have your email address or order number (#BOGW...) to check on your order, please? You can send your order info in another question or in this Inbox here. Should you need further assistance, please feel free to contact us here or via support@blockofgear.com

By Ben H., over a year old

Question:

Hi, i've emailed you'll in regards to my order not being delivered to me, it can't be located by the post office nor my complex. i requested investiga Hi, i've emailed you'll in regards to my order not being delivered to me, it can't be located by the post office nor my complex. i requested investiga

Answer:

Hi Angel, We are very sorry that you haven't received the item yet. We highly appreciate it if you can send your order information via Inbox so we can review your case asap. Thanks,

By Ben H., over a year old

Question:

How do i get a refund How do i get a refund

Answer:

Hi Kristen, we apologize for the late reply. May I have your email address or order number (#BOGW...) to check on your order, please? You can send your order info in another question or in this Inbox here. Should you need further assistance, please feel free to contact us here or via support@blockofgear.com

By Ben H., over a year old

Question:

One of the items that i ordered came damaged, i e mailed your company, i have not had a response. i am vey upset, as this was a gift. One of the items that i ordered came damaged, i e mailed your company, i have not had a response. i am vey upset, as this was a gift.

Answer:

Hi Tammy, we apologize for the late reply. May I have your email address or order number (#BOGW...) to check on your order, please? You can sen your order info in another question or in this Inbox here. Thanks,

By Ben H., over a year old

Question:

Explain to me what was it that i brought? thank you. barbaralamb116@gmail.com. Explain to me what was it that i brought? thank you. barbaralamb116@gmail.com.

Answer:

Hi Barbara, thanks for contacting us. You have 3 orders with us. #BOGW147597 (2 items: Lion Grandma And Grandson Sofa Throw Blanket) #BOGW147225 (1 quilt There was a black girl, 1 graduation quilt) #BOGW147112 (1 bed set Jesus cross) We have sent an email to update the status of your orders via email support. Thanks for choosing us.

By Ben H., over a year old

Question:

My email is mdegraw@nycap.rr.com reply to ben h. My email is mdegraw@nycap.rr.com reply to ben h.

Answer:

Hi Michelle, thank you for the information. Order BOGW146178. Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. Please check the tracking information below to track. Tracking number: 9261290267787085522107 Tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9261290267787085522107 Service: USPS (Contact: 1-800-275-8777) Should you need further assistance, please feel free to contact us here or via support@blockofgear.com

By Ben H., over a year old

Question:

Still have not received the item. usps delivery is delayed. still hoping for it to arrive, but is there anything else we can do to make this happen?

Answer:

Hi Jeff, We are very sorry for any inconvenience caused. May we know your order number, so we can check the status for you? You can contact your local USPS (1800-275-8777 or 1 800-222-1811) for more inquiries!

By Ben H., over a year old

Question:

I have never received my product. please either refund me or send me product. i paid 76.94 on 12/7/2020 by my debit card. thank you, alyssa berson, I have never received my product. please either refund me or send me product. i paid 76.94 on 12/7/2020 by my debit card. thank you, alyssa berson,

Answer:

Hi Alyssa, thanks alot for contacting us. Order BOGW147118 Your item was delivered to an individual at the address at 10:45 am on January 3,2021 in CRAWFORDVILLE, FL 32327. Tracking link: https://t.17track.net/en#nums=420323279261290249340693072774&fc=21051 Service: USPS (Contact: 1800-275-8777 or 1 800-222-1811) Some addresses do not have deliveries directly to your door; you may need to check a second location like a mailbox, front desk, or safe drop location. Also, check with everyone in the household as another member of the house may have received or retrieved the item and please check with your neighbors also.

By Ben H., over a year old

Question:

I have not received my product yet, it was shipped on 12/10/20; can this please be investigated. thank you... I have not received my product yet, it was shipped on 12/10/20; can this please be investigated. thank you...

Answer:

Hi Michelle, We are very sorry for any inconvenience caused. May we know your order number or email address so we can check the status for you, please?

By Ben H., over a year old

Question:

I still do not have my bed set very in happy. where is iy

Answer:

Hi Deborah, We are very sorry for any inconvenience caused. May we know your order number or email address, so we can check the status for you, please?

By Ben H., over a year old

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Block Of Gear Questions & Answers

Item never received, how do i get my refund? ordered dec 18,2020 Item never received, how do i get my refund? ordered dec 18,2020

How do i get a refund How do i get a refund

One of the items that i ordered came damaged, i e mailed your company, i have not had a response. i am vey upset, as this was a gift. One of the items that i ordered came damaged, i e mailed your company, i have not had a response. i am vey upset, as this was a gift.

Explain to me what was it that i brought? thank you. barbaralamb116@gmail.com. Explain to me what was it that i brought? thank you. barbaralamb116@gmail.com.

My email is mdegraw@nycap.rr.com reply to ben h. My email is mdegraw@nycap.rr.com reply to ben h.

Still have not received the item. usps delivery is delayed. still hoping for it to arrive, but is there anything else we can do to make this happen? Still have not received the item. usps delivery is delayed. still hoping for it to arrive, but is there anything else we can do to make this happen?

I have never received my product. please either refund me or send me product. i paid 76.94 on 12/7/2020 by my debit card. thank you, alyssa berson, I have never received my product. please either refund me or send me product. i paid 76.94 on 12/7/2020 by my debit card. thank you, alyssa berson,

I have not received my product yet, it was shipped on 12/10/20; can this please be investigated. thank you... I have not received my product yet, it was shipped on 12/10/20; can this please be investigated. thank you...

I still do not have my bed set very in happy. where is iy I still do not have my bed set very in happy. where is iy

Can’t see your question? Ask to get answers from the Block Of Gear staff and other customers.

Still have not received the item. usps delivery is delayed. still hoping for it to arrive, but is there anything else we can do to make this happen?

I still do not have my bed set very in happy. where is iy