Block Of Gear Questions & Answers

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Here’s what consumers have asked with answers from Block Of Gear staff and previous consumers.

41 questions answered
15% answered in 1 day
Question:

I have not as of yet received the products the 3 blankets... i hope that they were not lost or sent to wrong address thanks elizabeth quinn

Answer:

Hi Karen, We are very sorry for any inconvenience caused. May we know your order number, so we can check the status for you, please?

By Ben H.,
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Question:

Answer:

The tracking said my orders were coming from Taiwan China. Since their email replies all originated around 3:00 A.M. Central time, I would think their headquarters are probably in China, too

By Darlene L.
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Question:

Answer:

Hi Carole, thanks a lot for your contact. We apologize for the inconvenience. Please get in touch via our email: support@blockofgear.com or send us an message via our Fanpage Blockofgear.com so we can support you to check on it.

By Ben H.,
Question:

Would like to purchase a christianity comforter

Answer:

Hi Patti, Thanks so much for being interested in our items. Please click on the link below to see our catalog and shop with us. https://blockofgear.com/?s=christian&post_type=product

By Ben H.,
Question:

Hi, what did i get from your business? before i review i like to make sure that i have ordered and received the item. thank you. nita

Answer:

Hi Juanita, thanks a lot for your contact. We apologize for the inconvenience. Please get in touch via our email: support@blockofgear.com or send us an message via our Fanpage Blockofgear.com so we can support you to check on it.

By Ben H.,
Question:

Answer:

Dear Rebecca​, thanks a lot for your contact. Kindly inform that your order is in transit to the next station. For details about your package please refer to the following information Tracking number: 420706659361269903506488432871 Track your shipment: https://webtrack.dhlglobalmail.com/?trackingnumber=420706659361269903506488432871 Estimated Delivery Apr 13,2021 Thank you so much. Regards,

By Ben H.,
Question:

Checking on a order but it wont let me sign in

Answer:

Hi Janet, thanks a lot for your contact. We apologize for the inconvenience. Please get in touch via our email: support@blockofgear.com or send us an message via our Fanpage Blockofgear.com so we can support you to check on it.

By Ben H.,
Question:

Checking on a order status but it wont let me sign in?

Answer:

Hi Janet, thanks a lot for your contact. We apologize for the inconvenience. Please get in touch via our email: support@blockofgear.com or send us an message via our Fanpage Blockofgear.com so we can support you to check on it.

By Ben H.,
Question:

I tried to order a king size black boxer quilt and the order would not go through. my cart showed 1 item and still show 1 item. i put in all my info.

Answer:

Hi Randall, we are very sorry for this inconvenience. We accept credit cards and PayPal. Please fill in your credit card information below the PayPal space if you don't have a PayPal account. Please let us know the error name or send us a screenshot of it if you can. You can contact us via email: support@blockofgear.com or to our Facebook fanpage Blockofgear.com

By Ben H.,
Question:

Your tracking number u gave me is not right i want my package

Answer:

Hi William, we apologize for this inconvenience. Courier sometimes forgets to scan the package into their system, even though they have physically picked it up already. This is NOT a cause for concern -- the package is likely moving along normally, but it just won't be fully trackable until it is near the delivery date or scanned in later. Please let us know your order information via email: support@blockofgear.com Or our Facebook fanpage Blockofgear.com We will check for you. Thanks,

By Ben H.,

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Typical questions asked:
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