Here’s what consumers have asked with answers from Block Of Gear staff and previous consumers.
Hi Karen, We are very sorry for any inconvenience caused. May we know your order number, so we can check the status for you, please?
The tracking said my orders were coming from Taiwan China. Since their email replies all originated around 3:00 A.M. Central time, I would think their headquarters are probably in China, too
Dear Rebecca, thanks a lot for your contact. Kindly inform that your order is in transit to the next station. For details about your package please refer to the following information Tracking number: 420706659361269903506488432871 Track your shipment: https://webtrack.dhlglobalmail.com/?trackingnumber=420706659361269903506488432871 Estimated Delivery Apr 13,2021 Thank you so much. Regards,
Hi Randall, we are very sorry for this inconvenience. We accept credit cards and PayPal. Please fill in your credit card information below the PayPal space if you don't have a PayPal account. Please let us know the error name or send us a screenshot of it if you can. You can contact us via email: support@blockofgear.com or to our Facebook fanpage Blockofgear.com
Hi William, we apologize for this inconvenience. Courier sometimes forgets to scan the package into their system, even though they have physically picked it up already. This is NOT a cause for concern -- the package is likely moving along normally, but it just won't be fully trackable until it is near the delivery date or scanned in later. Please let us know your order information via email: support@blockofgear.com Or our Facebook fanpage Blockofgear.com We will check for you. Thanks,