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BikesDirect Questions & Answers

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Here’s what consumers have asked with answers from BikesDirect staff and previous consumers.

46 questions answered
30% answered in 1 day
Question:

How much does our windsor dover 1.0 weigh?

Question:

Do you deliver bikes to australia and if so what is the approximate time line to have it delivered

Question:

I think that i want the internal 8 speed but am not sure.are they reliable and strong? the bistro looks more upright than the kensington. is that ri

Question:

I want to order the fuji sunfire. will the bike have all fuji specified original parts and not cheaper less quality parts?

Question:

I'm looking for a full suspension 27.5 - carbon or ti. i haven't seen either on your site. please advise. note i have purchased two bikes from you.

Question:

How to search your entire site for particular bicycles? ctrl-f just searches a page ng

Question:

How to do a search on your site for particular bicycles? i don't see a search box for your entire site. ctrl-f just searches a particular page. ng

Question:

Looking at the fuji sunfire 2.0 list $599 (compare at $1400) i've seen the 2.0 cheaper at my lbs. is this a different 2.0? $1400? to high!

Question:

I'm hearing from my lbs, that the top end mountain bikes, have a recent history of frames breaking and welds coming apart...any truth to this?

Answer:

Withou proof sound like the LBS wants to sell you their items. Frames come with warranty that would cover frame defects.

By Christopher S.
Question:

I'm keeping word from my lbd that the mountain bikes frames have a history of breaking and wields coming apart. anyone have any proof of this?

Can’t see your question? Ask to get answers from the BikesDirect staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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