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BetterMe Questions & Answers

9,156 reviews
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Here’s what consumers have asked with answers from BetterMe staff and previous consumers.

61 questions answered
11% answered in 1 day
Question:

I've just noticed weekly payments from my paypal account and i don't even know why as i have not got the app or subscribed to this co.

Answer:

Hello, Cheryl! We're sorry to hear about your experience. First of all, let us please assure you that our app cannot be purchased without the user's explicit approval. Moreover, we make sure to highlight all subscription details before payment is made. In addition, every customer should receive an email confirmation with all the details after the initial purchase. We want to learn more about what happened and how we can make things right. Please, reach out to us with a request at care@betterme.world and mention that you left feedback on Sitejabber. We will provide you with further assistance. Kind regards, Team BetterMe

By BetterMe S.,
Question:

Hi i have had a contract with better me. i have been injured and can not longer take part in the program i need to cancel. how do i do that.

Question:

How do i cancel acct. i am injured and cant do it.

Can’t see your question? Ask to get answers from the BetterMe staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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