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How easy is it to get a hold of customer service at BetterMe?

asked by Jason E. on 11/26/20

7 Answers

Hello there,
Thanks to you all for the requests.
Please accept our sincere apologies for the prolonged wait.

There are two ways we can proceed. You can easily reach out to us at care@betterme.tips, or, alternatively, if you have already contacted us via email, please send us a 6-digit code from the auto-reply here.

Either way, we will be able to provide you with further assistance.

Kind regards, Team BetterMe

Helpful (0)

You can't. I'm positive that they don't even have a customer service... lies.

Helpful (1)

You can't get hold of them. That's the point. They redirect you to a site that is run by incompetents who want you to pay them to look into the problem. Sic joke

Helpful (1)

You can't. There is no customer service phone number and no one replies to your emails. Save yourself the trouble and have nothing to do with this business. Worst customer service ever.

Helpful (0)

When you ask a question, they reply. When you ask to cancel subscription they ignore you

Helpful (0)

Impossible - I don't think they exist or they are just a band of robbers sat round the fire!

Helpful (0)

You might as well throw your money out the window! I had to threaten legal action before they even responded! 6 months it took me!

Helpful (0)

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