I was a victim of a bait and switch a week ago. I ordered a camera from bestpricephoto. Com and did not receive what I originally ordered. I should have known there was something up with my order when a sales representative called to confirm my order. He told me that for anything over 500 they required a confirmation call. Which I thought was awkward? But that was fine with me.

However, this is what happened, he said I ordered an extra battery for the camera online and he told me he would upgrade me to the next package with the better long lasting battery that way I wouldn't need another battery. Which I agreed upon because I thought they had a better battery for the camera I wanted.

Eventually he sold me a different package with other accessories and neglected to tell me that they already discontinued the brand of camera that I ordered. The camera was for a Sony HX30v. If you look on their website, the camera is still there and available. No sign of whatsoever that the camera (HX30v) is no longer being sold. I didn’t learn that until I called back to them and talked with one of their sales reps.

By the time I got the camera it was for an HX200v. A much bulkier and heavier bridge camera, not the point and shoot HX30v. The only two things that it has that is better than the HX30v is the 30x zoom lens and longer battery life. It was not what I wanted but for now I am just keeping it because I don’t want to be without a camera and money from this aweful website retailer.

Words of caution do NOT buy something over the internet unless you know the people! That was one tricky sales rep! Avoid bestpricephoto. Com, the had some good reviews, but I read somewhere that they were a slum operation that originated out of Oregon. If you look at the address they provide it ends up at some strange location in Brooklyn, New York.

You don’t want to be involved in a bait and switch like me.

asked by john x. on 4/24/13

4 Answers
Thumbnail of user kevinj9

Why is this company BestPricePhoto still operating when they did the same thing to me 2 years ago they are scam artist and should be closed down.

Helpful  (0)
Thumbnail of user gregl7

I see all the awful reviews for BestPricePhoto here on SiteJabber. But then on Camera Labs site, which I believe is reputable, and I assume has no ax to grind, they seem to get good reviews. At $1179 for a Canon EOS 7D body BPP seems to be a few hundred dollars less than the others (but not as low as the $700 prices I see on obviously scam sites).

Helpful  (0)
Thumbnail of user philipt7

Best price photo.com this is the worst in all world POOR Poor Poor Customer service Never Answer the phone Never replay Email. Never get the product you order on time. My best advice is stay away from this company. There is No friendly people working in company. So please take my advice or go through same path I went last two weeks. Thanks. Philip Thomas

Helpful  (0)
Thumbnail of user jewk

This "company" consists of one jew in a room trying to scam and steal his way to riches. Stay away.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the BestPricePhoto staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
BestPricePhoto?
Post Review