john x.

I ordered a camera from bestpricephoto.com a week ago and did not receive what I originally ordered. I should have known there was something up with my order when a sales representative called to confirm my order. He told me that for anything over 500 they required a confirmation call. Which I thought was awkward? But that was fine with me because I thought that it was a regular security practice. After reading Jennifer's post I figured out what they were doing. BAIT & SWITCH! Wish I could have came through this site before I purchased anything.

However, this is what happened during the call, he said I ordered an extra battery for the camera online and he told me he would upgrade me to the next package with the better longer lasting battery that way I wouldn't need to buy another battery. Which I agreed upon because I thought they had a better battery for the camera I wanted.

Eventually he sold me a different package with other accessories and neglected to tell me that they had already discontinued the brand of camera that I originally ordered, the Sony HX30v. If you look on their website, the camera is still there and available. No sign of whatsoever that the camera (HX30v) is no longer being sold. It even says "available" when you click on it with various packages. I didn't learn that it was discontinued until I called back to them and talked with one of their sales reps. By that time it was too late, and now I'm past the 7-day money back guarantee.

By the time I got the camera it was for an HX200v. A much bulkier and heavier bridge camera, not the point and shoot HX30v. The only two things that it has that is better than the HX30v, is the 30x zoom lens and longer battery life. It was not what I wanted but for now I am just keeping it because I don't want to be without a camera and money from this awful website retailer.

BEWARE OF BESTPRICEPHOTO.COM DO NOT BUY ANYTHING FROM THEM. THEY ARE CON ARTISTS!