Berrylook Questions & Answers

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Here’s what consumers have asked with answers from Berrylook staff and previous consumers.

249 questions answered
15% answered in 1 day
Question:

Is this a real company that sells clothes?reply to tina.b.koe@hotmail.com? what is your physical address? are you in the usa?

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com So that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

Who pays postage for returns items?

Answer:

Dear customer, Could you please offer us the order number so that we can check more information of your order? Hope for your kindly cooperation.

By Berrylook B.,
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Question:

Is company is a scam i want get a refund, how can i do this?

Answer:

Dear customer, Thank you so much for contacting with us. Would you please offer us your order number and the problem with your order to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

I want my money back please, its been a month and ive not got my delivery so i want my money back you can take your clothes back.

Answer:

Hello, you may send your order number to review@berrylook.com to get help, thank you.

By Berrylook B.,
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Question:

Hi is that the returns address in one of thesr reviews i gave constantly e mailed them for it.

Answer:

Hello, please tell me your order number at review@berrylook.com, thank you.

By Berrylook B.,
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Question:

I am still waiting for my order from beginning of september!! no response from berrylook. i think i have been scmmed

Answer:

Hi, Thanks for your question here and really sorry for the delay. Could you please offer me your order number review@berrylook.com so that I can help you ASAP. Thanks for your understanding in advance and looking forward to your kindly reply.

By Berrylook B.,
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Question:

How can i cancel an order that was just placed a week ago?

Answer:

Hi, Thanks for your question here and really sorry for the delay. Could you please offer me your order number review@berrylook.com so that I can help you ASAP. Thanks for your understanding in advance and looking forward to your kindly reply.

By Berrylook B.,
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Question:

Why will you not send me my shoes or money i work hard for my money and berry look stole from me.scam

Answer:

Dear Customer Thank you for your order and post here, if you have problems about your order, you can send the email to review@berrylook.com We will confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. Berrylook

By Berrylook B.,
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Question:

What is the proper return address for berrylook?

Answer:

Hi, Thanks for your question here and really sorry for the inconvenience. Could you please offer me your order number review@berrylook.com so that I can help you ASAP. Thanks for your understanding in advance and looking forward to your kindly reply.

By Berrylook B.,
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Question:

Answer:

Dear Customer Thank you for your order and post here, if you have problems about your order, you can send the email to review@berrylook.com We will confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. Berrylook

By Berrylook B.,
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Can’t see your question? Ask to get answers from the Berrylook staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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