Berrylook Questions & Answers

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Here’s what consumers have asked with answers from Berrylook staff and previous consumers.

249 questions answered
15% answered in 1 day
Question:

I'd be curious if anyone has had good luck with them? at the very least a response from my emails would be nice!

Answer:

Your credit card company should issue a refund as you were scammed!

By Teresa Y.
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Question:

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com So that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

I want to order 2 tops from you but i am worried after looking at the bad reviews.

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com So that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

What is u.k. address for returns

Answer:

I'm finding it difficult to find out about making returns, had you any luck Joy?

By Pauline F.
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Question:

I would like to return an item. how do i do this and what address do i use? i'm a very old lady. 85 years, and find this problem very stressful.

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com So that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

Why must i return your poorly sized items to china when they are shipped from california???

Answer:

Hello, you can send your order number or register email to review@berrylook.com to get help.

By Berrylook B.,
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Question:

Answer:

Hello, you can send your order number or register email to review@berrylook.com to get help.

By Berrylook B.,
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Question:

Why have i not received a confirmation number in my email address? amy

Answer:

Please check your register email inbox or spam box, thanks. Or you can contact us via review@berrylook.com so that we can help you check. Thank you.

By Berrylook B.,
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Question:

Answer:

Dear customer, Thanks for your concern on our website and I am pleased to be of serving at you. We are located in Hongkong. All the items will be shipped out from Hongkong. If you are interested in our products, please visit our website http://www.berrylook.com/ to place the order. Any other questions, please feel free to contact us. Have a wonderful day!

By Berrylook B.,
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Question:

Have sent previous email but no reply. what address do i return an item to please

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number and the problem with your order to review@berrylook.com So that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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