Berrylook Questions & Answers

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Here’s what consumers have asked with answers from Berrylook staff and previous consumers.

249 questions answered
15% answered in 1 day
Question:

I need a return address please

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. Berrylook

By Berrylook B.,
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Question:

Unfortunately from the dozens of reviews, should i start my complaint now? just ordered and i do not want to deal w/ unprofessional nor untimely sales

Answer:

Dear Customer Thank you for your order and post here, we are sorry to let you wait for such a long time. Would you please offer us your order number and the problem with your order to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. Berrylook

By Berrylook B.,
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Question:

Is berrylook the same scammers as fashionmia? nothing but complains from past customers.

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

How do i make a return.

Answer:

I'm trying to return a dress for a larger size, what must I do when I don't have a phone number or address or customer service information?

By Charles B.
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Question:

How do i send an item back

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Question:

Just placed my first order with berrylook & now reading recent reviews.they are awful!your service and quality are really bad.pray mine will be ontime

Answer:

Dear customer, Thank you for your order and post here, we are sorry for the inconvenience to you. We are sorry to hear that. Even if you saw some bad reviews about our websites, everything has two sides, and as the saying goes ""Ten thousand people have ten thousand Different views on Hamlet."" You can have a try by yourself. Also, we guarantee the good quality of our products. Please contact us if you have received damaged product. It will be solved timely till your satisfaction. If you want a faster reply please contact us review@berrylook.com

By Berrylook B.,
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Question:

Answer:

Customers should contact PayPal or your credit card company and demand a refund. A reputable company will issue one. Discover did!

By Teresa Y.
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Question:

Hi can you tell what i need to do to return an item

Answer:

Dear Customer, Thank you for your order and post here, we are sorry for the inconvenience to you. Would you please offer us your order number to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation.

By Berrylook B.,
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Can’t see your question? Ask to get answers from the Berrylook staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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