Hi there,

Thank you for bringing this to our attention.

We are a US based company and we have a distribution center in Hong Kong.

By working directly with product manufacturers, we offer stylish quality products at prices that work for you. Bellizo ships to more than 200 countries and regions worldwide with websites supporting the United States, Canada, the United Kingdom, Spain, France, Germany, Italy, Australia, the Middle East and Southeast Asia.

Bellizo's warehouses enable us to ship globally. We are committed to providing quality and affordable clothing for every woman. We work directly with manufacturers, and pass the savings on to you. Say goodbye to the middleman!

We acknowledge that we, as a company, are still growing and have many areas where improvements can be made. We sincerely apologize for the delay you experienced in your order. We totally understand how frustrating it was and we sincerely apologized for it. Be assured that we are treating every concern with utmost urgency.

Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link:
https://www.bellizo.com/article/delivery

If you wish to monitor your order, please visit this link: https://www.bellizo.com/article/orderquery

We would love to work with you in fixing this. Please send us an email through service@bellizo.com at your earliest convenience quoting this review so we can address the issue in a timely manner.

SCAM SCAM SCAM! I ordered 3 items totalling to around $50 and chose 7-10 day shipping. After 2 and a half weeks I contacted customer support because my items had not been shipped yet. They never responded. Over the next month, I tried to contact them twice. Finally my order arrived almost 2 months after I had placed the order. The clothes are poor quality and don't look like they did in the picture. I would return but I'm sure they wouldn't even refund me because this site is surely a SCAM.

This company is a scam & goes by more than one name. PatPat is another name they use for baby & children's merchandise. I know this because for weeks I attempted to obtain tracking information but was sent a FAKE number that led me to the PatPat site. I originally ordered from Bellizo. BEWARE! DO NOT ORDER!