Thank you for bringing this to our attention.
We are a US based company and we have a distribution center in Hong Kong.
By working directly with product manufacturers, we offer stylish quality products at prices that work for you. Bellizo ships to more than 200 countries and regions worldwide with websites supporting the United States, Canada, the United Kingdom, Spain, France, Germany, Italy, Australia, the Middle East and Southeast Asia.
Bellizo's warehouses enable us to ship globally. We are committed to providing quality and affordable clothing for every woman. We work directly with manufacturers, and pass the savings on to you. Say goodbye to the middleman!
We acknowledge that we, as a company, are still growing and have many areas where improvements can be made. We sincerely apologize for the delay you experienced in your order. We totally understand how frustrating it was and we sincerely apologized for it. Be assured that we are treating every concern with utmost urgency.
Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link:
If you wish to monitor your order, please visit this link: https://www.bellizo.com/article/orderquery
We would love to work with you in fixing this. Please send us an email through firstname.lastname@example.org
at your earliest convenience quoting this review so we can address the issue in a timely manner.