Bellelily Questions & Answers

921 reviews

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Here’s what consumers have asked with answers from Bellelily staff and previous consumers.

20 questions answered

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Question:

Hello im trying to track my package tht i purchased on your website Hello im trying to track my package tht i purchased on your website

Answer:

Don't track... pray it doesn't get to u so u don't pay anything you'll never be able to get back if you don't like!

By Debi C. over a year old

Question:

I just ordered a lot of stuff from there not thinking twice about it because it was good deal but now that i am reading reviews i'm hoping i get them but i have hope does anybody else?

Answer:

My stuff actually came but it took forever. It took about a month.

By Kayla B. over a year old

Question:

Will i ever get the stuff i've ordered? Will i ever get the stuff i've ordered?

Answer:

I need to know when my order ships. I ordered on the 9th of march

By carol n. over a year old

Question:

Are the items true to size? a few of the items, mainly the dresses, i could either be a medium or large? any advice on whether to size up or down? Are the items true to size? a few of the items, mainly the dresses, i could either be a medium or large? any advice on whether to size up or down?

Answer:

Each item has it's own sizing chart. Use that and then measure yourself to see which size to buy. I have not yet bought from here but I do see a big fluctuation in sizes so if I were you, I would definitely measure according to the individual items size. Hope that helps!

By Laura D. over a year old

Question:

Okay so i'm in love with a shirt from this site could anyone tell me if this site is worth it. from what ive read it isn't. but i have a guy that wants to buy me this shirt as it is absolutely me.. but i wanted to know if you could find their clothes in a more reputable site? thanks. Okay so i'm in love with a shirt from this site could anyone tell me if this site is worth it. from what ive read it isn't. but i have a guy that wants to buy me this shirt as it is absolutely me.. but i wanted to know if you could find their clothes in a more reputable site? thanks.

Answer:

DO NOT ORDER FROM THIS COMPANY! Bellelily will pretend they shipped your item, but it will never arrive, and the tracking will show no receipt by the carrier and no progress. You are better off flushing your money down the toilet so at least you'd have some closure.

By Brian K. over a year old

Question:

Where is this company based out of?

Answer:

China

By sandie k. over a year old

Question:

I received an email one week ago saying that my order had shipped, but the shipping number does not work. is there any way to know if it is actually coming?

Answer:

Bellelily will pretend they shipped your item, but it will never arrive, and the tracking will show no receipt by the carrier and no progress. At this point, you should contact your credit card company and submit a fraud claim.

By Brian K. over a year old

Question:

How large does the shirts come in and how do i track my order? How large does the shirts come in and how do i track my order?

Answer:

Their sizes are not true at all I ordered clothing from them and on 2 of my jackets one arm length was longer than the other and it was so thin and poor quality it was completely see through even though it was green and plaid. And you can't really track your items everything is in Chinese because it's all from China. I strongly advise you to not order from this site. They won't refund my money on the horrible clothes they sent me.

By Melissa J. over a year old

Question:

I have not received my paid products for two months and they refuse to give me a refund how do you contact someone directly by phone I have not received my paid products for two months and they refuse to give me a refund how do you contact someone directly by phone

Answer:

From my experience apparently no way they won't send me my money either

By Kattie F. over a year old

Question:

I ordered socks from your guys in november 2016. it is now february 2017. still nothing!!! i was charged. where are the socks? do you guys always rip people off? is this even a legitimate business?

Answer:

This happened to me as well - paid for in advance of course, and they don't track the shipment. Bought first week of dec and it's halfway through feb. They refuse to respond to my email demanding a refund. What a rip off.

By Lisa H. over a year old

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Typical questions asked:

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Bellelily Questions & Answers

Hello im trying to track my package tht i purchased on your website Hello im trying to track my package tht i purchased on your website

Will i ever get the stuff i've ordered? Will i ever get the stuff i've ordered?

Are the items true to size? a few of the items, mainly the dresses, i could either be a medium or large? any advice on whether to size up or down? Are the items true to size? a few of the items, mainly the dresses, i could either be a medium or large? any advice on whether to size up or down?

Where is this company based out of? Where is this company based out of?

How large does the shirts come in and how do i track my order? How large does the shirts come in and how do i track my order?

I have not received my paid products for two months and they refuse to give me a refund how do you contact someone directly by phone I have not received my paid products for two months and they refuse to give me a refund how do you contact someone directly by phone

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Where is this company based out of?