BeenVerified Questions & Answers

Hi Jan, BeenVerified is a website that provides a searchable database of aggregated public records, organized into easy to read reports. If you are seeing a charge from BeenVerified, please contact BeenVerified Customer care so we can provide additional assistance. The charge should include a description with our toll-free customer service number, 888-579-5910. Or you can email us at support@beenverified.com. We look forward to hearing from you so we can assist with locating the account for which you have been billed, and assist you. Kind regards, BeenVerified Customer Care 888-579-5910 support@beenverified.com

Hi Brian, Sorry for the delay! If you should have any additional questions, you can always contact BeenVerified's customer support directly at 888-579-5910 or at support@beenverified.com. The last seen address refers to the last date the address was seen associated with that individual in public records. So it may be the last time the individual provided the address on a form, or received mail at the address, for example. Please note that "Last seen" does not indicate the individual was physically seen at that address. Kind regards, BeenVerified Customer Care

Hi Shelly, Impostors are individuals that may be appearing to be using other people's identifying information. There are many reasons why this can appear this way in public data. For example, two individuals may have very close social security numbers. Any time one or the other has their ssn listed with a typo or mistake, it may appear as though they were trying to use the other individual's ssn. There are other situations where the attempted use of someone's identifying information was in fact intentional. Please note that BeenVerified does not provide or confirm social security numbers in the report. If you have any additional questions, please feel free to contact us. Kind regards, BeenVerified Customer Care support@BeenVerified.com 1-888-579-5910

Hi Marissa, To get started, you can sign up for an account here: www.beenverified.com/subscribe. This gives you access to run unlimited searches on names, phone numbers, addresses, and emails. When you search a person's name, the report will include, when available: aliases, address history, phone numbers, emails, relatives and associates, criminal records, professional profiles, photos, social media and more. If you have additional questions, please feel free to contact us at 888-579-5910 or email us at support@beenverified.com. Kind regards, BeenVerified Customer Care

Hi Shar, We will need some more information in order to locate your account. Please contact BeenVerified Customer Care at 888-579-5910 or at support@beenverified.com with your member id or the full name and email address associated with your account. We look forward to hearing from you so we can provide you with additional assistance as soon as possible. Kind regards, BeenVerified Customer Care

Hi Steve, BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name to return contact information, court records and more. Our subscriptions are automatically renewed until you elect to cancel. We will need additional information in order to locate your account. Please contact BeenVerified's Customer Care at 888-579-5910 or at support@beenverified.com so we can provide additional assistance. Kind regards, BeenVerified Customer Care

Hi Martina, Our subscription packages automatically renew until you elect to cancel your subscription. If you have questions about your account, please contact BeenVerified's Customer Care at 888-579-5910 or at support@beenverified.com so we can work to locate your account and provide additional assistance. We look forward to hearing from you. Kind regards, BeenVerified Customer Care

Hi Sten, BeenVerified is a website that provides a searchable database of aggregated public records. You can sign up to search names, phone numbers, email addresses and properties, and return information such as address histories, relatives, court records, social media and photos, property reports and much more. I was able to locate an account you created with an automatically renewing 6-month subscription, on 10/14/15. I have turned off automatic renewal so you will not be billed again, but you still have access for the remainder of your paid time. To log in, go to www.beenverified.com/login. If you've forgotten your password, just click Forgot Password to receive an email with a link that will allow you to reset your password. Please feel free to call BeenVerified Customer Care if you need additional assistance logging in or if you have any other questions. Kind regards, BeenVerified Customer Care

Hi Ishmael, I'm sorry to hear you are not satisfied with the results of your search. Please contact BeenVerified Customer Care at 888-579-5910 or at support@beenverified.com and we are happy to answer any questions you may have, and assist you with cancelling your account. Kind regards, BeenVerified Customer Care

Hi Richard, Our 6-month subscription provides you with a discount by paying upfront. So the discount breaks down to $9.83, but we let you know on the screen that your total charge when you sign up will be $58.98. If you don't wish to be billed in a lump sum every 6 months, and would prefer a monthly billing, you can select the $22.86 monthly subscription. All of our subscriptions automatically renew, so you have continued access to unlimited reports and your monitored reports. You can contact us to cancel at anytime and you would not be billed going forward. If you have additional questions, you can reach BeenVerified Customer Care at 888-579-5910 or at support@beenverified.com. Kind regards, BeenVerified Customer Care