I place an order with you all, and i just looked it up on you'll website and it saying something about on hold, and that you'll was trying to contact me, I don't understand because you'll clearly have my phone number and my email address and I have heard nothing from you'll. Please contact and let me know what is going on with my order. I need to know if I am getting this order or not and when. Again I need someone to contact me right away concerning this matter.
We are sorry for your inconvenience with us, could you please tell me your order No. So that we could help you with your problem? Thank you for your cooperation~