Beautiful Halo Questions & Answers

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Here’s what consumers have asked with answers from Beautiful Halo staff and previous consumers.

36 questions answered
11% answered in 1 day
Question:

Sometimes beautiful halo deliver items that are incorrect or faulty and customers understandably require a refund. how can beautiful halo justify a customer losing money (by paying for return shipment fee) when the reason for return is entirely their fault? the return shipping fee is the only thing being questioned.

Answer:

Customer service told me that one an item is shipped, it can't be returned. They gave no other option. I asked them to cancel the third light that I ordered because it had not been shipped. They never responded. Almost 3 months later I received the light/ ceiling fan in the mail.

By Terry B.
Question:

Tried twice. if i order and do not like it, can i return it. the onn line info refers to cancelling order... can i return if i don't like it

Answer:

Don't do it. They will fight you tooth and nail to avoid refunds and returns. They are liars and thieves! Give them your money and you will never get it back.

By Kathy M.
Question:

Answer:

Having the same problem. I'm think it may be a scam!

By Victoria R.
Question:

Answer:

It didn't tell me how long but waited 6 weeks for delivery!

By Jeanne s.
Question:

If i order a chandelier how long does it take i want to have it for christmas? i see on your reviews that your shipping is slow?

Answer:

You will never get it. Big Scam - don't do it. You will be sorry if you do. Worst company and customer service in the world.

By Al D.
Question:

Answer:

Is this even a question...? Like I want to be able to help you in some way but it's kind of hard when I don't know what specifically that you're concerned about. I've never not gotten my packages from BH and I've been pleased with the quality every time. Th

By Paige M.

Can’t see your question? Ask to get answers from the Beautiful Halo staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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