Beautiful Halo Questions & Answers

Here’s what consumers have asked with answers from Beautiful Halo staff and previous consumers.

36 questions answered

11% answered in 1 day

Question:

Do the orders arive on time Do the orders arive on time

Answer:

In short, NO. We waited over six weeks only to have our chandelier arrive broken in numerous places. The exterior is the box was intact, the styrofoam cradle was damaged inside the box, indicating damage during packaging and not shipping. Customer service is non existent. I will never shop Beautiful Halo again!

By Patrick Q. over a year old

Question:

Just bought my lights, would loved to have got english wiring instruction none sent don't know if correct ,do you have them Just bought my lights, would loved to have got english wiring instruction none sent don't know if correct ,do you have them

Answer:

Hi Jonathan, you can submit a ticket to require a instruction, please. And for after-sales you can send to the: support@beautifulhalo.com, thanks.

By Beautiful H., over a year old

Question:

I finally got my order #992495 after a month from order date. never received a shipped email that would have elevated stress. no instructions in bo I finally got my order #992495 after a month from order date. never received a shipped email that would have elevated stress. no instructions in bo

Answer:

Hi Renay, you can submit a ticket to require a instruction, please. And for after-sales you can send to the: support@beautifulhalo.com, thanks.

By Beautiful H., over a year old

Question:

Yes, i ordered something and it went out 12/10/18 i would like some tracking information? i haven't received it yet? Yes, i ordered something and it went out 12/10/18 i would like some tracking information? i haven't received it yet?

Answer:

Dear Pattie for the order status, you can use the tracking number at he tracking site: https://t.17track.net/en, and you could check the package status, or you can submit a ticket for the tracking, we will respond you asap, have a nice day.

By Beautiful H., over a year old

Question:

I ordered two hoodies today 12/11/2018 and paid for faster shipping.will i receive them before xmas? I ordered two hoodies today 12/11/2018 and paid for faster shipping.will i receive them before xmas?

Answer:

Your order # please? And then i can check it for you son, thank you

By Beautiful H., over a year old

Question:

How is the service for canadians? shipping speed? quality? im looking to get two sweatshirts. How is the service for canadians? shipping speed? quality? im looking to get two sweatshirts.

Answer:

It took almost a month to arrive. Honestly, though, the quality is terrible, the size guide was wrong. I ordered two mediums and one is a lot smaller than the other. They have a no return policy, and will only refund 5%. I gave it 1 star because I could not give it less, but it deserves zero stars and zero business.

By R S. over a year old

Question:

The price just seems to good other companies are asking 10 times,,i have read many bad reveiews about your company and i am on the fence whether to or The price just seems to good other companies are asking 10 times,,i have read many bad reveiews about your company and i am on the fence whether to or

Answer:

The reviews are correct! This company is cheap because never delivers good products. They are junk and when you figure it out it is too late, because they do not accept returns nor will refund your money for any reason!

By Maria D. over a year old

Question:

Has anyone bought their winter/fall coats on this site? do they look as pictured? Has anyone bought their winter/fall coats on this site? do they look as pictured?

Answer:

I ordered 3 dresses based on the description that they are midi dresses. When I got the dresses, they were all barely knee lenght. I initiated a refund... omg they are not only deceptively advertising their merchandise but trying to manipulate you into keeping your unwanted items by offering % of your cost refunds. Do not order from this company. They want me to return them to China (shipping cost: over $60) but they have a warehouse in new jersey. Forget about it.

By P Z. over a year old

Question:

I ordered 110-120v light fixtures, they say they are universal using "broadband wiring", has anyone wired these lights in the us, are they safe? I ordered 110-120v light fixtures, they say they are universal using "broadband wiring", has anyone wired these lights in the us, are they safe?

Answer:

DO NOT BUY FROM THEM! Their lights are junk and poor quality, if they make it safe and won't be broken. Mine came broken, and they won't refund me...

By Maria D. over a year old

Question:

The quality is it good? The quality is it good?

Answer:

Not at all!

By Laura G. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Beautiful Halo Questions & Answers

Do the orders arive on time Do the orders arive on time

Just bought my lights, would loved to have got english wiring instruction none sent don't know if correct ,do you have them Just bought my lights, would loved to have got english wiring instruction none sent don't know if correct ,do you have them

I finally got my order #992495 after a month from order date. never received a shipped email that would have elevated stress. no instructions in bo I finally got my order #992495 after a month from order date. never received a shipped email that would have elevated stress. no instructions in bo

Yes, i ordered something and it went out 12/10/18 i would like some tracking information? i haven't received it yet? Yes, i ordered something and it went out 12/10/18 i would like some tracking information? i haven't received it yet?

I ordered two hoodies today 12/11/2018 and paid for faster shipping.will i receive them before xmas? I ordered two hoodies today 12/11/2018 and paid for faster shipping.will i receive them before xmas?

How is the service for canadians? shipping speed? quality? im looking to get two sweatshirts. How is the service for canadians? shipping speed? quality? im looking to get two sweatshirts.

Has anyone bought their winter/fall coats on this site? do they look as pictured? Has anyone bought their winter/fall coats on this site? do they look as pictured?

I ordered 110-120v light fixtures, they say they are universal using "broadband wiring", has anyone wired these lights in the us, are they safe? I ordered 110-120v light fixtures, they say they are universal using "broadband wiring", has anyone wired these lights in the us, are they safe?

The quality is it good? The quality is it good?

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