BarxBuddy Questions & Answers

Here’s what consumers have asked with answers from BarxBuddy staff and previous consumers.

35 questions answered

3% answered in 1 day

Question:

How long will it take to ship to australia How long will it take to ship to australia

Answer:

Typically it will take 10-13 days as long as there is no issues. I can also arrive earlier in some cases.

By Doug J., Sarah N over a year old

Question:

I ordered barx buddy last fall...around november...2019...never received it....charged my account! sabrastirling@yahoo.com I ordered barx buddy last fall...around november...2019...never received it....charged my account! sabrastirling@yahoo.com

Answer:

We shipped you a new replacement device due to the parcel service losing the first order. The replacement device estimated delivery date is currently 2/22/2020. We apologize for this inconvenience.

By Doug J., Sarah N over a year old

Question:

I would like to talk to them but can't find a phone number. i do not want to chat on line. can i please get a number? I would like to talk to them but can't find a phone number. i do not want to chat on line. can i please get a number?

Answer:

Hi Frances, We understand you don't want to chat online. Please give us a call at 1-213-337-8656.

By Doug J., Sarah N over a year old

Question:

Will one barxbuddy work on two dogs ? Will one barxbuddy work on two dogs ?

Answer:

As long as they both are within 15 ft. Of the device, Yes.

By Doug J., Sarah N over a year old

Question:

I ordered 2 barkbuddy november 26 have not got mine yet paid 66.95 have not got e-mail or anything or gotten money back please advise I ordered 2 barkbuddy november 26 have not got mine yet paid 66.95 have not got e-mail or anything or gotten money back please advise

Answer:

Please reach out to support@barxbuddy.com or call us at 1-213-337-8656 with your order details and we'll resolve the issue immediately.

By Doug J., Sarah N over a year old

Question:

Question:

Has anybody been able to get in touch with customer service? if so congratulations and please tell me your secret because it's impossiblle!

Question:

I would like to change

Question:

Does this affect certain brands of hearing aids?

Question:

I place an order nov 4 2022. my item has not been receive. has anyone had issue receiving items

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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