BarxBuddy Questions & Answers

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Here’s what consumers have asked with answers from BarxBuddy staff and previous consumers.

35 questions answered

3% answered in 1 day

Question:

What's the reason for the red laser light? What's the reason for the red laser light?

Answer:

To stray away any unwanted approaching dogs or other animals.

By Doug J., Sarah N over a year old

Question:

What's the reason for the laser light? What's the reason for the laser light?

Answer:

To stray away any unwanted approaching dogs or other animals.

By Doug J., Sarah N over a year old

Question:

What is the range of the barx buddy? What is the range of the barx buddy?

Answer:

15-20 ft. Is the recommended distance for best results. The device can work at further distances but it depends on the dog. Barxbuddy

By Doug J., Sarah N over a year old

Question:

I just ordered i ea barxbuddy, put all my information in including credit card an could not complete my order. I just ordered i ea barxbuddy, put all my information in including credit card an could not complete my order.

Answer:

Your lucky then, saved yourself some money cuz it doesn't work anyway and when you go back to return it you going to lose money so good for you

By Doug B. over a year old

Question:

What is the range of the barxbuddy? i have neighbor's dogs about 75-100 feet away. will it work on them? What is the range of the barxbuddy? i have neighbor's dogs about 75-100 feet away. will it work on them?

Answer:

It is possible it will work at this distance. If not, we do have a return policy, please visit Barxbuddy.com and it can be found under the terms and conditions.

By Doug J., Sarah N over a year old

Question:

Has anyone used this device successfully on a great pyranese? Has anyone used this device successfully on a great pyranese?

Answer:

To our knowledge it has been successful on this breed.

By Doug J., Sarah N over a year old

Question:

Very disappointed. barx buddy doesn't work. can't open battery compartment to see if it is missing. please reply by text 612-875-2800 Very disappointed. barx buddy doesn't work. can't open battery compartment to see if it is missing. please reply by text 612-875-2800

Answer:

You simply slide the black plastic door on the back pushing down around the middle spot where there is a oval with lines in it. Push down and toward the bottom where the strap is connected.

By Ky C. over a year old

Question:

What is the max. distance does the barxbuddy work? What is the max. distance does the barxbuddy work?

Answer:

15 -20 ft. Is the recommended distance for best results but it can work at further distances.

By Doug J., Sarah N over a year old

Question:

What is the return policy What is the return policy

Answer:

We offer a 30 Day Guarantee on all purchases. Simply Send the items back for a full refund or replacement if you're not happy with them. In order to obtain your refund, contact customer service by phone at 1-213-337-8656 or email at support@barxbuddy.com. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank. PO Box 52171 Phoenix AZ, 85072-2171

By Doug J., Sarah N over a year old

Question:

Opened mine that was a christmas gift and i don't see a reaction from my dog and no light comes on. can someone contact me? 4439955663 Opened mine that was a christmas gift and i don't see a reaction from my dog and no light comes on. can someone contact me? 4439955663

Answer:

Please reach out to 1-213-337-8656 or support@barxbuddy.com with your order ID and email used to place the order as we are happy to help.

By Doug J., Sarah N over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

BarxBuddy Questions & Answers

What's the reason for the red laser light? What's the reason for the red laser light?

What's the reason for the laser light? What's the reason for the laser light?

What is the range of the barx buddy? What is the range of the barx buddy?

I just ordered i ea barxbuddy, put all my information in including credit card an could not complete my order. I just ordered i ea barxbuddy, put all my information in including credit card an could not complete my order.

What is the range of the barxbuddy? i have neighbor's dogs about 75-100 feet away. will it work on them? What is the range of the barxbuddy? i have neighbor's dogs about 75-100 feet away. will it work on them?

Has anyone used this device successfully on a great pyranese? Has anyone used this device successfully on a great pyranese?

Very disappointed. barx buddy doesn't work. can't open battery compartment to see if it is missing. please reply by text 612-875-2800 Very disappointed. barx buddy doesn't work. can't open battery compartment to see if it is missing. please reply by text 612-875-2800

What is the max. distance does the barxbuddy work? What is the max. distance does the barxbuddy work?

What is the return policy What is the return policy

Opened mine that was a christmas gift and i don't see a reaction from my dog and no light comes on. can someone contact me? 4439955663 Opened mine that was a christmas gift and i don't see a reaction from my dog and no light comes on. can someone contact me? 4439955663

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